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https://community.ebay.com/t5/Archive-Bidding-Buying/Delivery-confirmation-scam/td-p/26378937
The scammer sells an expensive item on ebay, then ships a worthless thing to someone in my same zip code and went to post office to get delivery confirmation. After this mail arrived, he manually put that confirmation number on ebay on this expensive item. Since the post office only has zip code information for the receiver on the confirmation.
https://community.ebay.com/t5/Archive-Bidding-Buying/Delivery-Confirmation-Scam-clever-No-Refunds-See/td-p/17451625
Ref: I bought a $100 DVD set -showed delivered -never received. Afraid I don't have any good news. After 3 hrs on the phone and a visit to my local Post Office. First no one has the delivery address on a routine USPS delivery confirmation. Not even the Postal Inspector's office. They would hav...
https://www.ebay.com/help/selling/managing-returns-refunds/helping-buyers-items-not-received?id=4116
Here’s how to refund the buyer: Select Refund the buyer and then Continue.; You’ll see the refund amount, and you have the option of adding a message to the buyer. Select Refund the buyer.; The buyer will be refunded through their original payment method, and your final value fee and shipping final value fee will show as a credit on your next invoice. . If you’re a managed payments ...
https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041
Here's how the seller may respond: Accept your return request and offer a full refund – You'll return the item in the same condition in which it was received, and the seller issues you a full refund, including the original shipping cost. The seller will also pay for return shipping.. If the returned item is used, damaged, missing parts, or is damaged during return shipping because it wasn't ...
https://www.ebay.co.uk/help/returns-refunds
If a buyer wants to return an item to you, how you can respond will depend on why they're returning it and on your return policy. If the buyer opens a return request because the item is damaged, doesn't match the listing description, or they received the wrong item, you'll …
https://pages.ebay.com/seller-center/shipping/ebay-guaranteed-delivery.html
eBay Guaranteed Delivery guarantees the delivery dates for listings by eBay Store subscribers with 100 or more transactions per year, a late shipment rate of 5% or less, and same- or 1-day handling time. Guaranteed Delivery listings will get a visibility boost, and your …
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