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https://www.ebay.com/help/selling/managing-returns-refunds/helping-buyers-items-not-received?id=4116
If your buyer hasn’t received their item and the estimated delivery date has passed, they’ll let you know there’s an issue by opening an “item not received” request. If a buyer opens a request, we’ll send a message with all of the details to your registered email address—it’ll also be available in your eBay Messages - opens in ...
https://community.ebay.com/t5/Archive-Shipping-Returns/Buyer-didn-t-receive-item-delivery-confirmation-says-he-did/td-p/23603187
I've got a trasnaction where the buyer says they didn't receive their item but delivery confirmation says it was delivered. I've had this happen a few times before with USPS first class mail on low cost items and I've issued refunds. A few times the items were never confirmed delivered, a few times...
https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042
Let the seller know your item hasn't arrived. If the estimated delivery date for your item has passed, and you still haven't received your item, let the seller know. You have 30 days from the estimated delivery date to inform the seller that you didn't receive your item. Report an item that hasn't arrived
https://www.ebay.co.uk/help/selling/managing-returns-refunds/helping-buyers-items-not-received?id=4116
If your buyer hasn't received their item and the estimated delivery date has passed, they'll let you know there's an issue by opening an “Item not received” request. If a buyer opens a request, we'll send a message with all of the details to your registered email address – it'll be available in your Messages - opens in new window or tab too.
https://www.ebay.com.au/help/selling/managing-returns-refunds/helping-buyers-items-not-received?id=4116
If your buyer hasn't received their item and the estimated delivery date has passed, they'll let you know there's an issue by opening an "Item not received" request. If a buyer opens a request, we'll send a message with all of the details to your registered email address – it'll also be available in your Messages - opens in new window or tab.
https://pages.ebay.com/ebay-money-back-guarantee/
Our eBay Money Back Guarantee applies to virtually everything on our site, and there's no extra fee for coverage. It’s automatic and covers your purchase price plus original shipping on eligible purchases*. Follow these steps to get your refund.
https://www.thebalancesmb.com/where-is-my-ebay-shipment-1140360
Jul 17, 2019 · If you purchased an item on eBay and the shipment hasn't arrived, there are the steps you can take to try and track it down or ask to get your money back. ... If the seller doesn't offer delivery confirmation, doesn't provide a resolution or you simply don't receive a response in that time, you can ask eBay to intervene.
https://community.ebay.co.uk/t5/Selling-on-eBay/Buyer-claims-to-have-NOT-received-item-i-have-proof-of-posting/qaq-p/1233385
Buyer claims to have NOT received item, i have proof of posting. ... have disputed over. i have the receipt but the buyer claims that their adress is not there so it is not enough. the buyer did not request for tracked delivery but from this instance i will not send anything other than tracked as it is pathetic what people do, what cheats ...
https://community.ebay.co.uk/t5/Seller-Central/Buyer-opened-an-quot-item-not-received-quot-case-yet-Royal-Mail/td-p/5378255
Buyer opened an "item not received" case yet Royal Mail state the item as delivered! Help please! [ Edited ] Options. ... If a buyer opens a request about an item they haven't received, you can resolve the request by providing proof of delivery. ... Ebay DO accept the 2D delivery confirmation and have done since it was available. I can't speak ...
https://tamebay.com/2016/08/how-to-deal-with-dodgy-item-not-received-buyers-on-ebay.html
Aug 15, 2016 · How to deal with dodgy ‘Item Not Received’ buyers on eBay ... Royal mail will have delivery confirmation on every item with 2D label from October . ... i think this would be a good trial for ...
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