Distance Selling Regulations Refund Delivery Charges

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Distance Selling Regulations - Which? Consumer Rights

    https://www.which.co.uk/consumer-rights/regulation/distance-selling-regulations
    This guide provides information about distance purchases made on or before 12 June 2014. For distance purchases made on or after on after 13 June 2014, please see our page on the Consumer Contracts Regulations. Delivery. The Distance Selling Regulations say that goods must be delivered within the time frame you agree with the seller.

Next breaks refund rules for online deliveries - BBC News

    https://www.bbc.co.uk/news/10560466
    Jul 09, 2010 · Under the Distance Selling Regulations, you are entitled to a full refund including the initial delivery charge if you return a product, or inform the retailer that you want to return the product ...

Understanding UK Distance Selling Rules

    http://www.onlineshoppingrights.co.uk/understanding-uk-distance-selling-regulations.html
    Jan 24, 2020 · The UK Consumer Protection (Distance Selling) Regulations came into force in 2000 to help protect consumers who buy from sources where there is no face-to-face contact. This article describes the fundamental aspects of these Regulations in relation to online buying and selling.

Distance Selling Regulations - Consumer Rights Advice Guide

    https://www.unlockthelaw.co.uk/distance-selling-regulations.html
    Distance Selling Regulations seek to protect consumers when they buy goods at a distance from the supplier, such as online purchases. A buyer has the right to withdraw, free of charge, within 14 working days. Sellers have a 30-day period to deliver the product. Goods purchased at a distance are held to the same standards as those purchased in ...

Online and distance selling - GOV.UK

    https://www.gov.uk/online-and-distance-selling-for-businesses
    You must provide certain information if you’re selling goods or services through digital TV, by mail order or by phone or text message. This is called distance selling. If you don’t follow the ...

Revealed: 13 major stores' web return rights are WRONG

    https://www.moneysavingexpert.com/news/2016/03/revealed-13-major-stores-web-return-rights-are-wrong/
    Revealed: 13 major stores' web return rights are WRONG Store-by-store: how retailers are getting it wrong ... "Under the Distance Selling Regulations EU customers have seven working days (beginning the day after receipt) to cancel your purchase." ... "If a full refund including original delivery costs is required then the entire order needs to ...

Distance Selling Regulations - Postage Costs ...

    https://forums.moneysavingexpert.com/discussion/5222057/distance-selling-regulations-postage-costs
    Apr 17, 2015 · The company offered free delivery but on returning them they have deducted the postage from the amount refunded. I know that under the distance selling regulations (or whatever they are called now) they should refund the postage as well and I am assuming they shouldn't be deducting postage from the refund when they offered free postage even if ...

Consumer Contracts Regulations - Which? Consumer Rights

    https://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulations
    Refunding the cost of delivery. The trader has to refund the basic delivery cost of getting the goods to you in the first place, so if you opted for enhanced service eg guaranteed next day, it only has to refund the basic cost. Exemptions. There are some circumstances where the Consumer Contracts Regulations won’t give you a right to cancel.

Distance selling - what the law says Business Law Donut

    https://www.lawdonut.co.uk/business/marketing-and-selling/distance-and-online-selling/distance-selling-what-the-law-says
    The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations apply to sales of goods or services to consumers without face-to-face contact. This includes selling by mail order, online, using digital television or by telephone, fax or text message. The Regulations replaced the former Distance Selling Regulations.

Accepting returns and giving refunds: the law - GOV.UK

    https://www.gov.uk/accepting-returns-and-giving-refunds
    Accepting returns and giving refunds: the law ... Sales of this kind are known as ‘distance selling’. You must offer a refund to customers if they’ve told you within 14 days of receiving ...

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