Distance Selling Regulations Delivery Problems

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Distance Selling Regulations - Which? Consumer Rights

    https://www.which.co.uk/consumer-rights/regulation/distance-selling-regulations
    The Distance Selling Regulations set out information the seller must give about the goods or service on offer, including: a description of the goods or service. the price of the goods or service. delivery costs (where applicable) and any cancellation rights.

Distance Selling Regulations - Consumer Rights Advice Guide

    https://www.unlockthelaw.co.uk/distance-selling-regulations.html
    After a transaction has been completed, the seller has a 30-day deadline to deliver the goods if no specific date was agreed. Thirty days allows for postal problems or any other issues. The 30 days protects the seller. Not every delay in delivery is the seller’s fault and the selling regulations have taken this into account.

Next breaks refund rules for online deliveries - BBC News

    https://www.bbc.co.uk/news/10560466
    Jul 09, 2010 · Under the Distance Selling Regulations, you are entitled to a full refund including the initial delivery charge if you return a product, or inform the retailer that you want to return the product ...

Distance selling - what the law says Business Law Donut

    https://www.lawdonut.co.uk/business/marketing-and-selling/distance-and-online-selling/distance-selling-what-the-law-says
    Distance selling what the law says Distance selling - what the law says If your business sells goods or services to customers at a distance - for example online, by mail order or over the phone - you will need to comply with specific legislation protecting the buyer's rights

Revealed: 13 major stores' web return rights are WRONG

    https://www.moneysavingexpert.com/news/2016/03/revealed-13-major-stores-web-return-rights-are-wrong/
    "Under the Distance Selling Regulations EU customers have seven working days (beginning the day after receipt) to cancel your purchase." Wrong – these are the old regulations. You've now 14 days after delivery to cancel, then 14 days to return.

Distance Selling - car return refused Legal matters ...

    https://www.honestjohn.co.uk/forum/post/index.htm?t=98146
    Nov 09, 2012 · Distance Selling - car return refused - bathtub tom : Consider it from the dealers point of view: I've got this punter that wanted a car for a few days, but was too mean to hire one. So he agrees to buy one of mine,sight unseen, then wants to return it for a full refund under the distance selling regulations.

Shopping from home

    https://www.citizensinformation.ie/en/consumer_affairs/consumer_protection/consumer_rights/distance_selling.html
    Sep 06, 2019 · Distance selling involves communication between a trader and a consumer where they are not in each other's physical presence. When you enter into a distance contract with a trader you have the right to expect the same consumer protection as …

Distance Selling Regulations - Postage Costs ...

    https://forums.moneysavingexpert.com/discussion/5222057/distance-selling-regulations-postage-costs
    Apr 17, 2015 · Also returned items that have been subject to free shipping and are being returned for a monetary refund not exchanged goods will have our original delivery cost deducted from the amount refunded. Standard delivery is charged at £2.95 and Next Day Delivery is charged at £4.50. Oh dear.....

BBC One - Watchdog - Distance Selling Regulations

    https://www.bbc.co.uk/programmes/articles/5tzLGdyC8FpBvKSr1GS4WLy/distance-selling-regulations
    The Distance Selling Regulations (DSRs) are the rules that apply if you are buying products or services from suppliers without face-to-face contact, and where the consumer has not had an opportunity to examine the goods before buying or discuss the service in person.

B2C E-commerce, distance & off-premises selling - Your Europe

    https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/ecommerce-distance-selling/index_en.htm
    Finalising and signing a contract, terms and conditions. Rules for the delivery of goods and services - seller obligations and consumer rights. ... distance and off-premises selling UK decision to invoke Article 50 of the TEU: More information ... Get advice on EU rules that apply to your business / solve problems with a public authority.

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