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https://www.phoenix.edu/courses/bshs405.html
Service, Delivery, and Case Management. Describe the role of appropriate record keeping and documentation in human services. Explain how to make effective referrals. Identify a case manager’s role in linking clients to community resources. Describe models of case management.
https://www.ovcttac.gov/taskforceguide/eguide/4-supporting-victims/43-the-vital-role-of-case-management-service-planning/
Case management is the central component in the provision of comprehensive victim-centered services to trafficking victims. The case manager performs multiple roles as point person, victim advocate, and facilitator of communication in order to help the victim navigate complex criminal justice and social service systems.
https://www.air.org/sites/default/files/March%202011%20-%20Step%20by%20Step%20-%20A%20Comprehensive%20Approach%20to%20Case%20Management.pdf
Case management is one of the primary services offered to individuals and families who face multiple challenges, including severe mental illness, addiction, and homelessness. As the practice of case management has evolved, the term has become increasingly complex. Many organizations offer “case management” without clearly defining whatFile Size: 205KB
https://www.cmbodyofknowledge.com/content/introduction-case-management-body-knowledge
Case management services are optimized when offered in a climate that allows direct, open, and honest communication and collaboration among the case manager, the client/support system, the payor, the primary care provider (PCP), the specialty care provider (SCP), and all other service delivery professionals and paraprofessionals.
https://www.acf.hhs.gov/sites/default/files/orr/case_management_508.pdf
Six Precepts of Case Management Practice. 1. Work at the “client level” 2. Maintain a system’s perspective 3. Use administrative processes and skills 4. Use clinical processes and skills 5. Serve as a source of accountability 6. Attempt to achieve integration of service delivery
https://communitydoor.org.au/sites/default/files/A_GUIDE_TO_INTEGRATED_SERVICE_DELIVERY_TO_CLIENTS.pdf
Integrated service delivery refers to a number of service agencies working together to collaborate and coordinate their support, services and interventions to clients. The focus isFile Size: 673KB
https://www.health.ny.gov/diseases/aids/providers/standards/casemanagement/service_plan_implementation.htm
The bulk of case management work occurs in the implementation of the service plan. For Brief and Comprehensive Service Plans, implementation involves carrying out of tasks listed in the plan, including the following activities: provider contact in person, by phone, or in writing.
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