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https://www.dell.com/support/article/en-us/sln179026/dell-digital-delivery-commonly-encountered-problems
This problem may appear as a connection problem because the Dell Digital Delivery windows Service cannot fully launch. To identify this issue, look in the main log file. C:\ProgramData\Dell\Digital Delivery\Logs\Service.Log
https://www.dell.com/community/New-to-Dell-Community/Delivery-problems/td-p/3482769
On 2/3 I ordered an XPS Studio 16 laptop and all was well and good with an EDD of 2/23. 3 weeks does seem a bit long compared to Dell delivery times of say, 5 years ago, but since I had customized my system to include the i7 Quad Core processor, I thought that might be the hold up as it was the same processor in the desktop.
https://www.pcworld.com/article/188494/on_your_side_delivery_problems.html
Feb 20, 2010 · On Your Side: Dell Delivery Problems. By Marla Miyashiro. PCWorld ... When I realized that the PC would arrive while I was away, I called Dell to delay the delivery…Author: Marla Miyashiro
https://www.dell.com/community/Customer-Care/Poor-Order-Processing-and-Shipping-Delays-Misled-and-Frustrated/td-p/5739874
Poor Order Processing and Shipping Delays - Misled and Frustrated I ordered a Dell Inspiron 5675 Computer on December 12th during a sale with a delivery date of Dec 29. The item had a percent counter showing the number of deals left when I was shopping for it.
https://www.dell.com/community/Customer-Care/The-con-of-delivery-times-with-Dell/td-p/5153671
Well Dell should have a caviat at the ordering stage and not tell people it will be 2 or 3 days when it will be 15. At no point are you given the choice to accept a longer delivery. ie We tell you 2-3 days, so order now and then after ordering you say well actually it's 15 days - it fails to deliver on a promise.
https://www.dell.com/support/contents/uk/en/ukbsdt1/article/Product-Support/Self-support-Knowledgebase/software-and-downloads/download-center/dell-digital-delivery
Environmentally conscious — Dell Digital Delivery helps you reduce paper and plastic waste since most software has plenty of packaging but no longer includes printed manuals. Plus, you can avoid a trip to the store. The Dell Digital Delivery application is pre-installed on most Dell systems.
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