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https://www.psychologytoday.com/us/blog/some-assembly-required/201703/how-have-difficult-conversations
As much as possible, stay at about the same eye level. Speak directly to the other person (s). Speak as calmly in a matter-of-fact tone as possible. Avoid finger-pointing, whether blaming or literally pointing fingers. Avoid name-calling, yelling, screaming, cursing, put-downs, insults,... In ...
http://www.leadershipsimplified.com/e-learning/newsletters/how-to-deliver-difficult-conversations
Step 1 : Analyze the Situation . As you ponder the circumstances of the conversation,... Step 2 : Craft a Strategy . The answers to the questions contained in Step 1 will help you craft... Step 3 : Practice and Prepare . When I coach leaders on presentation skills ,... Step 4 : Deliver with ...
https://hbr.org/2015/01/how-to-handle-difficult-conversations-at-work
“A difficult conversation tends to go best when you think about it as a just a normal conversation,” says Weeks. Breathe “The more calm and centered you are, the better you are at handling ...
https://www.thebalancecareers.com/holding-difficult-conversation-employees-1918468
Jan 15, 2019 · Giving the employee some control over how and when the feedback is received can make all of the difference in his or her receptivity to the difficult feedback. Use a soft entry to begin your difficult conversation. Don't dive right into the feedback—give the person a chance to brace for potentially embarrassing feedback.Author: Susan M. Heathfield
http://www.employeeperformancesolutions.com/managing-employee-performance-blog/bid/19350/How-to-Have-a-Difficult-Performance-Discussion
3 Keys to Making Difficult Discussions Easier It is clear that the key reason people avoid giving feedback is not because they don't understand the problem but rather because they don't know how to craft a message that is sayable and hearable. Put the focus on the positive,...
https://www.careerarc.com/blog/2020/01/how-to-lay-off-employees-script-what-to-say/
Jan 10, 2020 · Notifying employees of their layoff or termination is considered to be one of the most difficult tasks in business. Not only is the process riddled with potential legal landmines, but delivering what is often life-changing news to a colleague unearths feelings of guilt, anxiety, and even panic.Author: Tallulah David
https://money.usnews.com/money/blogs/outside-voices-careers/articles/2016-04-20/6-tips-to-successfully-deliver-bad-news-in-the-workplace
Apr 20, 2016 · 6 Tips to Successfully Deliver Bad News in the Workplace Whether you’re letting an employee go or announcing that the budget has been cut, here’s how to phrase the news.
https://hbr.org/2011/11/delivering-an-effective-perfor
It’s performance review season, and you know the drill. Drag each of your direct reports into a conference room for a one-on-one, hand them an official-looking document, and then start in with ...
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