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https://www.ontrac.com/shipInfoUseful.asp
OnTrac will attempt to contact the shipper for instructions whenever a package is deemed to be non-deliverable, and will make subsequent delivery attempts according to the shipper's instructions. An additional fee of the basic overnight delivery rate will apply to the following:
https://www.ontrac.com/faq.asp
Sunrise Service Delivered by noon; Saturday delivery by 2pm. OnTrac Ground Service Next-day and 2-day delivery by end of business day; Saturday delivery by prior arrangement, call 800.334.5000. DirectPost by OnTrac USPS last-mile delivery;
OnTrac, a regional package delivery company, offers overnight delivery at ground rates to 60 million consumers in CA, AZ, NV, OR, WA, UT, CO & ID. OnTrac Shipping - Overnight Delivery for Less in CA, AZ, NV, OR, WA, UT, CO & ID
https://www.ontrac.com/terms.asp
OnTrac will attempt to contact the shipper for instructions whenever a package is deemed to be non-deliverable, and will make subsequent delivery attempts according to the shipper’s instructions. An additional fee of the basic overnight delivery rate will apply to the following:
https://www.yelp.com/biz/ontrac-commerce?start=160
OnTrac take ZERO corporate responsibility for their failures. My three examples: Order 1 shipped via OnTrac in 2018: No doorbell ring, no attempt to open gate, package left outside my building gate (even though gate code was address line 2), stolen from outside gate. No culpability from OnTrac…1/5(1.6K)
http://blog.ontrac.com/bid/59279/Your-Questions-Answered
Feb 03, 2011 · OnTrac will attempt to deliver your package on 3 separate business days before the package will be returned to the sender. What is 2-day transit? When a shipment is listed with a 2-day transit time it means that the package will take 2 business days to reach the recipient. For example, if OnTrac picks up a package on Monday with a 2-day transit time the recipient will receive the package …
https://www.sitejabber.com/reviews/ontrac.com
OnTrac is the worst delivery service. Lazy driver leaves packages at end of driveway for me and my neighbor where we both have covered entrances. It rained later that day. Couldn't drive up driveway to complete delivery? Vehicle's license plate was TUL868, location is Quince Ct, Valley Center, CA Pictures captured from home security camera.1.1/5(210)
https://consumerist.com/2014/05/07/another-amazon-prime-order-another-delivery-fake-out-from-ontrac/
We’ve tried to contact Ontrac when writing stories about them in the past, and we’ve been posting stories about the company for four and a half years now. The good news is that the company has a real gift for delivering customers’ original packages and the replacements sent by Amazon at the same time.
https://www.ontrac.com/contactus.asp
When finished, email the completed form and additional information to [email protected] All claims regarding damages to, loss, or delay of shipment must be submitted within 30 calendar days of the delivery of the shipment.
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