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https://www.which.co.uk/consumer-rights/l/delivery-rights
Delivery rights If you’ve had a damaged delivery or it didn’t arrive at all, your rights are protected by the Consumer Rights Act and the Consumer Contracts Regulations. Our guides can help you make a …
https://www.localsolicitors.com/consumer-guides/consumer-rights-on-late-and-non-delivered-goods
Consumer Rights On Late and Non-Delivered Goods. When you make a purchase online, by phone or through mail order and your item does not arrive or arrives later than expected, you are entitled to request a refund from the seller.
https://www.moneysavingexpert.com/shopping/consumer-rights-refunds-exchange/
The same consumer rights rules apply to second-hand and sale goods from shops. They must be of satisfactory quality and, if they're faulty, you can return them. If you buy a used motor from a trader or grab a £700 'sale' telly with 30% off and it goes kaput once you get home, then take it back and complain.
https://www.saconsumercomplaints.co.za/your-rights/
If goods or products are of inferior quality, unsafe or defective, the consumer are permitted to return the goods to the supplier without any penalty and at the suppliers risk and expense within a period of (6) six months after receipt. Suppliers are obliged to refund, repair or replace the defective goods at the discretion of the consumer.
https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act
The Consumer Rights Act 2015. The Consumer Rights Act 2015 became law on 1 October 2015, replacing three major pieces of consumer legislation - the Sale of Goods Act, Unfair Terms in Consumer Contracts Regulations, and the Supply of Goods and Services Act.
https://www.moneyadviceservice.org.uk/en/articles/consumer-rights-what-you-need-to-know
Consumer rights – what you need to know Whenever you buy something, be it a product or a service, on the high street or online, you have rights. Knowing your rights can help if what you have paid for does not meet your expectations or is faulty.
https://www.rocketlawyer.com/gb/en/quick-guides/consumer-rights
Consumer rights are only given to consumers. A consumer is someone who purchases goods or services for personal use. Therefore, these rights do not apply to businesses or individuals who purchase goods or services on behalf of a business.
https://www.ibblaw.co.uk/insights/blog/consumer-law-delivery-goods
If you are a trader selling goods in the course of a business to a consumer i.e. an individual not buying those goods wholly or substantially for the purpose of the consumer’s business, then certain obligations are imposed for delivery times under the Contracts (Information, Cancellation and Additional Charges) Regulations 2013 that came into force on 13 June 2013.
https://www.accc.gov.au/consumers/sales-delivery/non-delivery-of-products-services
Failure to supply a product or service. When a business accepts your payment for products or services they must supply them to you within the timeframe they have indicated or if no time was specified, within a reasonable time.
http://www.legislation.gov.uk/ukpga/2015/15/section/28/enacted
(a) that does not prevent the consumer from cancelling the order for any of the goods or rejecting goods that have been delivered, and (b) the trader must without undue delay reimburse all payments made under the contract in respect of any goods for which the consumer cancels the order or which the consumer rejects.
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