Consumer Rights Delivery Damaged Goods

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Delivery Rights & Complaints - Which? Consumer Rights

    https://www.which.co.uk/consumer-rights/l/delivery-rights
    Delivery rights If you’ve had a damaged delivery or it didn’t arrive at all, your rights are protected by the Consumer Rights Act and the Consumer Contracts Regulations. Our guides can help you make a …

Consumer rights & protection: get money back - MSE

    https://www.moneysavingexpert.com/shopping/consumer-rights-refunds-exchange/
    The same consumer rights rules apply to second-hand and sale goods from shops. They must be of satisfactory quality and, if they're faulty, you can return them. If you buy a used motor from a trader or grab a £700 'sale' telly with 30% off and it goes kaput once you get home, then take it back and complain.

How to complain if you receive damaged goods in the post

    https://www.which.co.uk/consumer-rights/advice/how-to-complain-if-you-receive-damaged-goods-in-the-post
    If you paid extra for a dedicated delivery time or date and your goods arrived damaged in the post, it reasonable to ask the retailer to refund you the extra paid for the dedicated delivery. If you’ve decided that you no longer want the goods, you have rights to reject them and get a full refund under the Consumer Rights Act.

Products missing or damaged in transit - Consumer Affairs ...

    https://www.consumer.vic.gov.au/products-and-services/problems-with-a-product/products-missing-or--damaged-in-transit
    Information about consumer rights when a product goes missing or is damaged in transit. Products missing or damaged in transit - Consumer Affairs Victoria …

Returning Damaged or Faulty Goods - Consumer Rights UK

    https://whatconsumer.co.uk/returning-damaged-or-faulty-goods/
    The Sale of Goods Act covers the purchase of most things from shops, suppliers and online or mail order retailers. It also details the retailers obligations in situations where you have to return an item to them take on the basis that it is damaged or faulty – or both.

Parcel Delivery Rights Consumer Council

    https://www.consumercouncil.org.uk/consumers/rights-and-advice/postal-services/parcels/parcel-delivery-rights
    The conditions of the goods are the seller’s responsibility until the consumer receives the goods. If you are at home at time of delivery, you will normally be asked to sign for item. This confirms that the item is in a good condition. However, if the item is damaged, signing this cannot waive your legal rights.

Consumer law on delivery of goods - IBB Solicitors

    https://www.ibblaw.co.uk/insights/blog/consumer-law-delivery-goods
    If you are a trader selling goods in the course of a business to a consumer i.e. an individual not buying those goods wholly or substantially for the purpose of the consumer’s business, then certain obligations are imposed for delivery times under the Contracts (Information, Cancellation and Additional Charges) Regulations 2013 that came into force on 13 June 2013.

Damaged goods, our consumer rights? — MoneySavingExpert …

    https://forums.moneysavingexpert.com/discussion/1564343/damaged-goods-our-consumer-rights
    Mar 17, 2009 · You are supposed to check all goods on delivery. If you take it from their point of view, you've had the goods a number of weeks and are telling them now that it is damaged. They are probably taking the point of view that you have damaged it and want a free replacement. It's not an unreasonable thing to think as some people do behave in that way.

Delivery and Collection of Goods - Consumer Rights UK

    https://whatconsumer.co.uk/delivery-and-collection-of-goods/
    Delivery and Collection of Goods Jan 2 196 comments With the increase in online shopping comes an obvious increase in the number of complaints regarding delivery of goods – whether this is non-delivery or delivery of damaged items.

Consumer rights – what you need to know - Money Advice Service

    https://www.moneyadviceservice.org.uk/en/articles/consumer-rights-what-you-need-to-know
    Consumer rights – what you need to know Whenever you buy something, be it a product or a service, on the high street or online, you have rights. Knowing your rights can help if what you have paid for does not meet your expectations or is faulty.

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