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https://www.moneyadviceservice.org.uk/en/articles/consumer-rights-what-you-need-to-know
Consumer rights – what you need to know Whenever you buy something, be it a product or a service, on the high street or online, you have rights. Knowing your rights can help if what you have paid for does not meet your expectations or is faulty.
https://www.moneysavingexpert.com/shopping/consumer-rights-refunds-exchange/
Even if the item's second-hand or reduced, it doesn't mean you get second-rate consumer rights, except where the seller pointed out the specific problems before you bought. The same consumer rights rules apply to second-hand and sale goods from shops. They must be of satisfactory quality and, if they're faulty, you can return them.
https://www.which.co.uk/consumer-rights/l/delivery-rights
Delivery rights If you’ve had a damaged delivery or it didn’t arrive at all, your rights are protected by the Consumer Rights Act and the Consumer Contracts Regulations. Our guides can help you make a …
https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act
The Consumer Rights Act 2015. The Consumer Rights Act 2015 became law on 1 October 2015, replacing three major pieces of consumer legislation - the Sale of Goods Act, Unfair Terms in Consumer Contracts Regulations, and the Supply of Goods and Services Act.
https://www.moneysavingexpert.com/shopping/delivery-rights/
If you ordered online or on the phone, under the Consumer Contracts Regulations you have the right to cancel an order within 14 calendar days and get a full refund, though you may need to pay return delivery costs. You have this right even if an item is delivered on time - but it can be a handy way of getting your money back if you got the ...
https://www.bbc.co.uk/news/10560466
Jul 09, 2010 · But Next has been breaching the regulations by billing customers for delivery costs - even if goods are returned within the seven working days. ... Consumer Rights. Related Internet links. OFT ...
https://europa.eu/youreurope/citizens/consumers/shopping/shopping-consumer-rights/index_en.htm
Your rights when shopping. EU consumer protection rules ensure that when you buy goods and services in the EU (In this case, the 28 EU member states + Iceland, Liechtenstein and Norway) you have clear information on the product or service you're buying, its price, shipping and delivery costs as well as on your rights when things go wrong.
https://www.accc.gov.au/consumers/consumer-rights-guarantees
The Australian Consumer Law sets out consumer rights that are called consumer guarantees. These include your rights to a repair, replacement or refund as well as compensation for damages and loss and being able to cancel a faulty service.
https://www.consumercouncil.org.uk/consumers/rights-and-advice/postal-services/parcels/parcel-delivery-rights
Did you know that two in five Northern Ireland shoppers have experienced delivery surcharges when buying goods online? The most common issues are non-delivery to Northern Ireland, charging more to do so or withdrawal of the free-delivery option. A new website www.deliverylaw.uk provides advice on your rights and a portal to report problems you've had getting parcels delivered to Northern Ireland.
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