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https://www.reference.com/business-finance/service-delivery-b40d5bbd6275c5da
Service delivery is a component of business that defines the interaction between providers and clients where the provider offers a service, whether that be information or a task, and the client either finds value or loses value as a result. Good service delivery provides clients with an increase in value.
https://www.poms.org/conferences/cso2007/talks/44.pdf
set of interrelated service processes constitutes a hierarchically-organised process architecture. A service process can, in turn, be described as the sequence of activities and steps, the flows and interactions between these activities, and the resources required for producing and delivering the service outcome (Slack et al., 2004a).
https://www.cio.com/article/2392627/how-to-prepare-for-it-service-delivery-of-the-future.html
In the future, IT will focus on the customer, services and automation. To stay relevant and competitive, business leaders must embrace industrialized automation as a way to deliver customer outcomes faster, cheaper and at higher quality. Most people fear automation.Author: Glenn O'donnell
https://qualitysystems.com/support/qst/zero%20to%209001/7-managing-production-or-service-delivery-processes
7. Managing Production or Service Delivery Processes. It’s time to consider the processes involved in delivery of your product or service. a. Plan for Delivery “Woohoo! we have the customer order – let’s start work!” STOP. Before you start work you need to review your current status:
https://www.bmc.com/blogs/itil-service-delivery/
Sep 06, 2019 · The SVC is the delivery component of the service value system (SVS), and it is implemented with other SVS components. Like the ITIL v3 service lifecycle before it, the SVC is an operating model for the creation, delivery, and continuous improvement of IT services.
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