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https://www.bmc.com/blogs/itil-service-delivery/
Sep 06, 2019 · ITIL service delivery occurs when an organization performs an IT service for a customer that meets two criteria: First, it should produce an outcome that the customer values. Secondly, the customer shouldn’t have to manage the outcome’s costs and risks. Services are designed, deployed, delivered, improved,...
https://www.itiltraining.com/blog/2019/03/25/service-delivery-explained/
There are 5 components to a service delivery strategy: service level management. financial management of the IT services. capacity management. availability management. IT service continuity management.
https://www.interfacett.com/blogs/understanding-the-components-and-phases-of-the-itil-service-lifecycle/
Understanding the Components and Phases of the ITIL Service Lifecycle Instructor: Mark Thomas. The key components to the ITIL lifecycle in Service Management is what we call the ITIL Core. We call those by phase names such as the first phase of the Service Strategy (SS) side. These are phases of a lifecycle that a service goes through.
https://wiki.en.it-processmaps.com/index.php/Service_Delivery
Process Objective: Service Delivery ensures that binding rules for the operative Processes are in existence. It regulates the planning, contractual and financial topics.
https://www.axelos.com/best-practice-solutions/itil/what-is-it-service-management
ITIL defines IT service management as: “The implementation and management of quality IT services that meet the needs of the business. IT service management is performed by IT service providers through an appropriate mix of people, process and information technology.” ITIL is a best practice framework that gives guidance on how ITSM...
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