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http://unpan1.un.org/intradoc/groups/public/documents/un-dpadm/unpan042412.pdf
Collaborative service delivery (CSD) refers to public management innovations that engage private actors in delivering public services, such as contracting out, vouchers, and public–private...
https://www.researchgate.net/publication/227675294_Managing_Collaborative_Service_Delivery_Comparing_China_and_the_United_States
Successful adoption of collaborative service delivery requires that governments develop better capacity to handle potential pitfalls. In this essay, Yijia Jing of Fudan University and E. S. Savas...
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