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http://www.qualified-audit-partners.be/index.php?cont=463&lgn=3
Deliver, Service and Support (DSS) • COBIT 5 The Deliver, Service and Support domain focuses on the delivery aspects of the information technology. It covers areas such as the execution of the applications within the IT system and its results, as well as, the support processes that enable the effective and efficient execution of these IT systems.
https://pineapplie.wordpress.com/2009/03/03/cobit-deliver-support-ds/
Mar 03, 2009 · March 3, 2009 COBIT – Deliver & Support (DS) Posted in COBIT tagged COBIT DS, Deliver and Support at 3:04 pm by Molly. There are some basic but informative drawings in the ‘ITSM Library – IT Governance based on COBIT 4.1’ on page 32 of this small handbook, which explains in some visual descriptions the process steps.
https://www.csoonline.com/article/2119437/iso--itil--cobit--the-management-process-alphabet-soup.html
The COBIT delivery and support chapter defines incident and problem management processes that complement the ITIL problem management process. Change, configuration, and release management.
https://www.isaca.org/resources/isaca-journal/past-issues/2014/cobit-5-processes-from-a-systems-management-perspective
For this reason, a systems viewpoint is a valuable way to view the COBIT processes as interrelating and providing data for successful process layers. Further, IT management is a system of systems or, at the very least, a system of processes. All COBIT components can be viewed as a single system or as interconnected value streams. 3
http://www.sdlcforms.com/PDFClientsDownload/COBIT_Checklist_and_Review.pdf
COBIT Checklist and Review Project Name Version Confidential – ©2015 Documentation Consultants (www.SDLCforms.com) Document: 2650 Page 7 of 21 4 COBIT Processes The following summary tables provide an indication, by IT process and domain, of the information criteria impacted by the high-level control objectives.File Size: 480KB
http://www.virginiaguilford.com/images/CobitControlOjectives.doc
Delivery and Support 52. Define and Manage Service Levels 52. Manage Third Party Services 54. Manage Performance and Capacity 57. Ensure Continuous Service 60. Ensure Systems Security 64. Indentify and Allocate Costs 68. ... Each of the 34 CobiT Control Objectives, or …
https://www.cio.com/article/3250678/a-process-model-for-measuring-relationships-with-cobit.html
A process model for measuring relationships with COBIT ... with the quality of IT service delivery; Enablement and support through integrating applications and technology into business processes.
https://www.isaca.org/resources
For 50 years and counting, ISACA ® has been helping information systems governance, control, risk, security, audit/assurance and business and cybersecurity professionals, and enterprises succeed. Our community of professionals is committed to lifetime learning, career progression and sharing expertise for the benefit of individuals and organizations around the globe.
https://docs.tibco.com/pub/logcssox/3.9.0/doc/html/GUID-24868623-8B42-4627-B456-1375012490C0.html
Delivery and Support. The Deliver and Support Control Objectives addressed by the LogLogic ... (Maps to Processes DSS04.01, DSS04.02 in COBIT 5) DS4.5 Testing of the IT Continuity Plan (Maps to Process DSS04.05 in COBIT 5) DS5 Ensure System Security.
http://kpilibrary.com/categories/cobitds
KPI Library Cobit Delivery & Support. KPI Library is a community for performance management professionals. Use KPI Library to search for Key Performance Indicators by process and industry, ask help or advice, and read articles written by independent experts.
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