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https://www.ebay.com/help/selling/getting-paid/cancelling-transaction?id=4136
Cancel a transaction. You can cancel a transaction as long as: You haven’t sent the item yet. The buyer hasn’t asked us to step in and help because they didn’t receive the item. You haven’t opened an unpaid item case. You can cancel a transaction by selecting the button below. After you cancel, we’ll let …
https://www.ebay.com/help/buying/canceling-order/cancel-order?id=4004
If you change your mind or use the wrong shipping address, contact the seller within an hour of your purchase. If the seller hasn’t dispatched your item yet, you can request that the seller cancel your order. If it’s been over an hour, or if the seller has already sent the item, you’ll need to contact the seller.
https://community.ebay.com/t5/Archive-Bidding-Buying/Seller-Cancels-Order/td-p/24237404
I thought there were policies strictly limiting conditions under which a seller can can cancel a completed order, but apparently I am wrong. I bought an item and paid for it. Then the seller cancelled the sale. Ebay cited this reason: "I am out of stock or can't fulfill the order for another reason....
https://community.ebay.com/t5/Archive-Selling/Can-I-deliver-a-sold-item-myself-as-the-seller/td-p/25784396
Does this delivery way invite non-delivery claims by ebay or the buyer? How do I protect myself and prove to ebay / paypal that the item has been delivered in good shape? There will be no tracking number, obviously ... Can I deliver a sold item myself as the seller? in reply to nowthatsjustducky Jul 13, 2016 3:02:30 PM. d-k_treasures ...
https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042
If your item hasn't arrived, you're protected by the eBay Money Back Guarantee and can ask the seller for a refund. Some sellers may also be able to send you out a replacement item, if they have one. Check your item's delivery information
https://community.ebay.com/t5/Archive-Returns/Seller-Canceled-Transaction-But-Still-Shipped-Item/td-p/2967065
Hello everyone, I recently ordered an item off ebay from a seller, but then requested the seller to cancel the payment (less than an hour after). The seller then said (several hours later) they had contacted the right department and they would do so. The next day I received a request to cancel ...
https://www.ebay.co.uk/help/selling/getting-paid/cancelling-transaction?id=4136
If you can’t complete a sale with a buyer – for example, the item is damaged, you have fewer items in stock than you thought, or the buyer purchased the item using the wrong delivery address – you can cancel the transaction.
https://community.ebay.com/t5/Selling-Q-A/Can-a-buyer-cancel-purchase-of-a-local-pickup-item/qaq-p/23462793
If you approve the cancellation request and the buyer has already paid for the item, you have 10 business days to refund the buyer. If your buyer cancels a purchase, the buyer can't leave you negative or neutral Feedback or low detailed seller ratings about the transaction. I would ask the buyer to initiate the cancel request but that's just me. .
https://community.ebay.com/t5/eBay-Chat/A-seller-is-refusing-to-cancel-my-order-what-can-I-do-before-my/td-p/18699625
Hi a ebay seller is refusing to cancel my order after I've asked about 4 times, he's also opened an unpaid case after I asked him to cancel the first time. he had no time limit on when I had to pay by and he keeps making excuses saying his mum is dying and stuff like that.
https://community.ebay.com/t5/Buying-Q-A/For-what-reasons-can-a-seller-cancel-an-order/qaq-p/23535458
Ebay maintains that an accepted offer is a contract, binding on the buyer- so, why should a seller be allowed to cancel?I have never walked away froma purchase on ebay,why should a seller?Particularly offensive are "drop shippers" who walk away from a transaction even though the item in question can easily be obtained and supplied to the winning buyer.
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