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https://www.australia.gov.au/about-government/government-and-parliament/service-delivery
Report on Government Services Examines the equity, efficiency and cost effectiveness of government services. Reports are produced annually and cover topics including child care, education, training, justice, emergency management, health, community services, housing and homelessness.
https://www.finance.gov.au/publications/delivering-australian-government-services-access-and-distribution-strategy/framework.html
The Australian Government Service Delivery Framework (AGSDF) provides a whole of government roadmap to assist agencies to recognise and exploit the opportunities available for innovative and collaborative service delivery.
https://www.apsc.gov.au/whole-government-challenge
Chapter findings The report has defined 'whole of government' in the Australian Public Service (APS) as: Whole of government denotes public service agencies working across portfolio boundaries to achieve a shared goal and an integrated government response to particular issues. Approaches can be formal and informal. They can focus on policy development, program management and service delivery.
https://www.apsc.gov.au/sites/default/files/learning_design_standard_-_agile_delivery_management_v1.pdf?acsf_files_redirect
The Australian Public Service Commission (APSC) has developed Learning Design Standards (LDS) to describe a capability needed by the Australian Public Service (APS) to help with the digital transformation of government services. The LDS describes the context, business need, target audience, underpinning capabilities and
https://www.apsreview.gov.au/sites/default/files/resources/delivering-local-solutions.pdf
The Independent Review of the Australian Public Service (the APS Review) has commissioned research to examine the capability, culture and operating model of the APS. This research seeks to galvanize the APS to deliver local solutions to ensure that it is ready over the coming decades to best serve Australia. 1
https://www1.health.gov.au/internet/main/publishing.nsf/Content/mental-pubs-n-recovfra
Page last reviewed: 19 August 2014. The National framework for recovery-oriented mental health services was endorsed by the Australian Health Ministers' Advisory Council (AHMAC) on 12 July 2013 and formally launched by the Chair of AHMAC at the Mental Health Services Conference (TheMHS) on 21 August 2013.. The framework describes the practice domains and key capabilities required for the ...
https://www.pwc.com/gx/en/psrc/pdf/the_road_ahead_for_public_service_delivery.pdf
The road ahead for public service delivery Delivering on the customer promise* 21447_Global.indd 1 30/10/07 14:18:57. ... to context, we are not seeking to define solutions. However, as an advisor to public ... (service standards) for connected government, focusing on the front end (where services …
The Department of Social Services acknowledges the traditional country throughout Australia on which we gather, live, work and stand. We acknowledge all traditional custodians, their Elders past, present and emerging and we pay our respects to their continuing connection to their …
https://www.health.gov.au/
Information for the general public and the health and aged care workforce about the Australian Government's health policies, programs and regulations Australian Government Department of Health Skip to main content Skip to main navigation
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