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https://www.finance.gov.au/publications/delivering-australian-government-services-access-and-distribution-strategy/capability.html
Australian Government Service Delivery Capability Model. "Capability" is defined as: " the sum of all things that enable an organisation to deliver services ". The guide, Service Delivery Capability Model (released with this strategy), will help agencies map their capability to deliver multi-agency, multi-channel and customer-centric services. The...
https://catalogue.nla.gov.au/Record/3752142
Delivering Australian government services : service delivery capability model : a guide for mapping an agency's capability to deliver multi-agency, multi-channel and customer-centric services / Department of Finance and Administration, Australian Government Information Management Office Australian Government Information Management Office] [Canberra ...
https://www.apsc.gov.au/part-4-detailed-assessment-departmental-capability-0
Part 4: Detailed assessment of departmental capability This section provides an assessment framed by the leadership–strategy–delivery structure of the capability review model. Assessments were made according to the assessment criteria set out in Figure 2.
https://www.apsc.gov.au/capability-maturity-models
The interdependent methods are firstly, the capability review model which focuses on leadership, strategic and delivery capabilities. The second and complementary method is the CMM in which APS agencies use a standard maturity model to assess a range of organisational capabilities such as stakeholder engagement, strategic planning, risk management, change management, workforce …
https://www.defence.gov.au/Publications/SimplifiedDefenceBusinessModel.pdf
6. Defence’s Business Model recognises the centrality of capability in the delivery of outputs to Government. Capability is managed and integrated to provide joint effects and is enabled by a range of supporting functions. We have chosen to simplify the business model to describe that basic business of Defence in an easily understandable manner.
https://www.aph.gov.au/About_Parliament/Parliamentary_Departments/Parliamentary_Library/pubs/Vis/vis1920/RoleOfTheAPS-PUB
Protecting and nurturing the role and capability of the Australian Public Service. ... , ensuring delivery of government programs and collaboration to achieve outcomes within the Agency Minister's portfolio and, with other secretaries, across the whole of Government. ... The proposed ‘professions model’ drawn from UK experience may help to ...
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