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https://hbswk.hbs.edu/Pages/browse.aspx?HBSTopic=Service%20Delivery
Read Articles about Service Delivery- HBS Working Knowledge: The latest business management research and ideas from HBS faculty.
https://www.news24.com/Tags/Topics/service_delivery
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https://www.researchgate.net/publication/253240244_Strategies_to_improve_service_delivery_in_local_authorities
This study sought to identify the causes of poor service delivery and the strategies to improve service delivery in local authorities using the case of Kajiado Local Authority.
Africa's Public Service Delivery & Performance Review is a peer reviewed journal, aimed at the promotion and sharing of knowledge, skills and innovations in government and the wider Public-Sector environment in South Africa and abroad. With a multi-disciplinary outlook, the journal will stimulate service delivery and performance challenges being faced in government.
https://www.reference.com/business-finance/service-delivery-b40d5bbd6275c5da
What Is Service Delivery? Credit: Tetra Images/Getty Images. Service delivery is a component of business that defines the interaction between providers and clients where the provider offers a service, whether that be information or a task, and the client either finds value or loses value as a result.
https://www.article.com/delivery
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http://siteresources.worldbank.org/PSGLP/Resources/PublicServiceDelivery.pdf
vides conceptual and practical guidance on alternative service delivery frameworks for extending the reach and access of public services.The series also covers safeguards for the protection of the poor,women,minorities and other disadvantaged groups; strengthening institutional arrangements for
https://repository.up.ac.za/bitstream/handle/2263/3916/Crous_Service(2004).pdf?sequence=1&isAllowed=y
Article accepted that the statistical products of Statistics SA also have a considerable contribu-tion to make towards improved service delivery in the South African public service. It is after all, bearing in mind the definition that public administration is the type of adminis-
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