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https://openknowledge.worldbank.org/handle/10986/6921
This volume provides an overview of a range of tools for measuring service delivery and offers valuable lessons on the opportunities and constraints practitioners face in measuring performance. The authors investigate country cases using data from a range of sources in a variety of contexts. ... Are You Being Served? New Tools for Measuring ...
http://documents.worldbank.org/curated/en/508001468139502892/pdf/424820PUB0ISBN1LIC0disclosed0Feb131.pdf
New Tools for Measuring Service Delivery Edited by Samia Amin Jishnu Das Markus Goldstein ... of how to use and customize those new tools to country circumstances and ... Are You Being Served?draws on a work program led by Markus. World. 1. World ARE YOU BEING SERVED? 0
https://www.amazon.com/Are-You-Being-Served-Measuring/dp/0821371851
Are You Being Served?: New Tools for Measuring Service Delivery [Amin, Samia, Das, Jishnu, Goldstein, Markus] on Amazon.com. *FREE* shipping on qualifying offers. This publication presents tools and techniques for measuring service delivery in health and education and people's experiences from the field in deploying these methods. It begins by providing an introduction to the different ...Format: Paperback
http://documents.worldbank.org/curated/en/508001468139502892/Are-you-being-served-New-tools-for-measuring-services-delivery
Are you being served? : New tools for measuring services delivery (English) Abstract. This volume provides an overview of a range of tools for measuring service delivery and offers valuable lessons on the opportunities and constraints practitioners face in measuring performance.Author: Samia Amin, Jishnu Das, Markus P. Goldstein
https://www.researchgate.net/publication/44839479_Are_You_Being_Served_New_Tools_for_Measuring_Service_Delivery
Since the 2007 World Bank publication 32 on tools and techniques for measurement of service delivery in health, changes have been made in facility surveys, such as the introduction of additional ...
https://www.hrhresourcecenter.org/node/1908.html
Improving service delivery for the poor is an important way to help the poor lift themselves out of poverty. This resource presents and evaluates tools and techniques to measure service delivery and increase quality in health and education. Subject
https://www.amazon.com/Are-You-Being-Served-Measuring-ebook/dp/B003M692O4
New Tools for Measuring Service Delivery - Kindle edition by Samia Amin, Jishnu Das, Markus Goldstein. Download it once and read it on your Kindle device, PC, phones or tablets. Use features like bookmarks, note taking and highlighting while reading Are You Being Served?:Author: Samia Amin, Jishnu Das, Markus P. Goldstein
https://ideas.repec.org/b/wbk/wbpubs/6921.html
This volume provides an overview of a range of tools for measuring service delivery and offers valuable lessons on the opportunities and constraints practitioners face in measuring performance. The authors investigate country cases using data from a range of sources in a variety of contexts. ... "Are You Being Served? New Tools for Measuring ...
http://searchworks.stanford.edu/view/7162958
This publication presents tools and techniques for measuring service delivery in health and education and people's experiences from the field in deploying these methods. It begins by providing an introduction of the different methodological tools available for evaluating the performance of …
https://play.google.com/store/books/details/Are_You_Being_Served_New_Tools_for_Measuring_Servi?id=JxctzRRz5IQC
New Tools for Measuring Service Delivery - Ebook written by Samia Amin, Jishnu Das, Markus Goldstein. Read this book using Google Play Books app on your PC, android, iOS devices. Download for offline reading, highlight, bookmark or take notes while you read Are You Being Served?:
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