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https://www.emerald.com/insight/content/doi/10.1108/09513550110390819/full/html
Jun 01, 2001 · The new South Africa came into being in 1994. The new government inherited the national public service and those of a variety of former provinces and homelands that had to be amalgamated to form a national unified public service. Although this task was accomplished rapidly, the resulting public service was very large, and exhibited many features of traditional bureaucracy, including ...Author: Edward W. Russell, Dick G. Bvuma
http://ffc.co.za/docman-menu-item/commission-submissions/307-chapter-8-alternative-service-delivery-arrangements-1
projects to parcelling out of aspects of delivery through the use of alternative service delivery (ASD) arrangements. ASD arrangements vary from public-private partnerships (PPPs) to the use of agencies and are not new to South Africa.
https://pdfs.semanticscholar.org/8998/66e81584c74371aebe78c77666b2ecfbe8be.pdf
This report is based on a study of alternative forms of service delivery at local government in South Africa. It is part of a project funded by the Ford Foundation (South Africa) that will last for one year, to study various cases of alternative service delivery models by municipalities in South Africa.
http://siteresources.worldbank.org/PUBLICSECTORANDGOVERNANCE/Resources/285741-1345485407865/AlternativeServiceDeliveryMechanism.pdf
alternative organizational designs because hierarchical, vertically -integrated departments have proven too rigid and unresponsive in a public sector environment that is increasingly complex, turbulent, and demanding. Unbundling bureaucracy through Alternative Service Delivery (ASD) is an innovative response to the pressures of scarce
https://apsdpr.org/index.php/apsdpr/article/view/114
Africa's Public Service Delivery & Performance Review is a peer reviewed journal, aimed at the promotion and sharing of knowledge, skills and innovations in government and the wider Public-Sector environment in South Africa and abroad. With a multi-disciplinary outlook, the journal will stimulate service delivery and performance challenges being faced in government.Author: Moses N. Kiggundu
http://www.ngopulse.org/press-release/five-ways-municipalities-can-enhance-service-delivery-through-data-optimisation
Nov 20, 2017 · Delivery of free basic services to indigent people remains an ongoing challenge for South African municipalities. According to Paul Smith, Local Government Support at Kagiso Trust, this may be attributed to poor data management, which impacts on all aspects of functioning, from customer management to revenue collection. Here, Smith outlines how data optimisation can help improve …
https://www.researchgate.net/publication/312674549_Alternative_Service_Delivery_in_Africa_The_Case_for_International_Regional_Organisations
Alternative Service Delivery in Africa: The Case for International Regional Organisations. Article (PDF Available) · June 2016 ... Namibia, South Africa and . Swaziland ...
http://www.statssa.gov.za/?p=9701
Mar 30, 2017 · The state of basic service delivery in South Africa: In-depth analysis of the Community Survey 2016 data Tremendous progress has been made …
https://www.researchgate.net/publication/235267870_Alternative_service_delivery_and_public_service_transformation_in_South_Africa
The new South Africa came into being in 1994. The new government inherited the national public service and those of a variety of former provinces and homelands that had to be amalgamated to form a ...
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