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https://help.3cx.com/help/en-us/55-sip-trunks/186-routing-calls-to-multiple-destinations-within-my-in-office-hours#:~:text=Let%E2%80%99s%20say%20your%203CX%E2%80%99s%20Global%20Office%20hours%20are,routes%20Out-of-Office%20hour%20calls%20to%20a%20Voicemail%20Extension.
https://www.3cx.com/community/threads/global-office-hours.24269/
Hello, I noticed that the phones I have in my office do not abide by the global office hours. For example with office hours of 08:30 - 13:00 & 14:00 - …
https://www.3cx.com/blog/news/2021-sales-support-hours/
3CX Sales, Support and Customer Service. 24th to 26th December – Closed (Friday - Sunday) 27th to 30th December – Business as usual. 31st December – Business as usual until 8:00pm EET/GMT+2. 1st January – Closed (Saturday) The Hosting team will continue to monitor 3CX Hosted instances 24/7. We would also like to take this opportunity to ...
https://www.youtube.com/watch?v=96La0e2LiIk
In this how to video I will show you how to set office hours on 3CX version 15. There are two place to set office hours on the 3cx. On place is in settings a...
https://www.3cx.com/community/threads/office-hours-not-working-all-obvious-checked.60420/
However, the office hours aren't being applied. I have tried config at global level, trunk level, and manually forcing in and out of office - none of these work. The server time and 3CX time seems to be configured correctly - and call routes for out of hours …
https://www.3cx.com/docs/manual/inbound-did-call-routing/
Configuring Office Hours & Holidays. Global office hours and holidays enable you to have all incoming calls to an IVR or an alternate destination on specified days and times: Go to “ Settings ” > “ Timezone, Office Hours & Holidays ”. In the “ Configure Office Hours …
https://www.youtube.com/watch?v=LU8NywziDxE
Angus takes us through the simple steps of setting business hours and holidays in the 3CX Management Console. Setting these hours lets your call routing auto...
https://help.3cx.com/help/en-us/55-sip-trunks/186-routing-calls-to-multiple-destinations-within-my-in-office-hours
Let’s say your 3CX’s Global Office hours are Monday to Friday: 8:00 - 17:00. You have a DID Inbound Rule that is currently routing In-Office hour calls to a specific Call Queue (let’s say Q1) and routes Out-of-Office hour calls to a Voicemail Extension.
https://www.technology-group.com/3cx-how-to-set-holidays-company-closures.html
From the 3CX Admin Portal: 1. Select 'Settings' from the left menu. 2. Click 'Timezone Office Hours and Holidays', click Add (under configure holidays) 3. Type a name, such as 'Christmas Holiday'. Click the drop-down arrow and enter the date, or range of dates.
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