Xmatters Inc Hours

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Service Reliability | Automated Incident Management | …

    https://www.xmatters.com/
    With xMatters, we’re delivering the capability to join all our solutions together and really unlock the power of the data that we have across our organization. Our engineers aren’t spending time gathering data, they're performing higher-value roles and resolving issues quicker. Jonathan Hayes. Vice President, Global Service Experience.

Xmatters Inc 9545 E Poinsettia Dr, Scottsdale, AZ 85260 ...

    https://www.yellowpages.com/scottsdale-az/mip/xmatters-inc-530726692
    Xmatters Inc. . Add to Favorites. (480) 315-0288. 9545 E Poinsettia Dr Scottsdale, AZ 85260. Map & Directions. Computer Software Publishers & Developers, Computer Software & Services. Be the first to review! Add Hours.

Contact Us - xMatters

    https://www.xmatters.com/company/contact-us/
    Contact us at xMatters for sales, support, or other issues regarding intelligent communications.

Credigy Case Study | Improving After Hours Support | xMatters

    https://www.xmatters.com/customer/improving-after-hours-support/
    The xMatters platform has driven accountability on both the user side and the technician side during after hours support. Credigy Solutions Inc. offers specialty finance solutions, focusing on acquisition and financing of consumer receivables. It also manages consumer assets across multiple asset classes. Founded in 2001, Atlanta-based Credigy ...

Manage on-call schedules - xMatters

    https://help.xmatters.com/ondemand/groups/manage-on-call-schedules.htm
    Manage on-call schedules. Groups allow you to notify a set of users, devices, dynamic teams and other groups as a single recipient. Groups may be simple collections of members or they can employ complex shift schedules, escalation timelines, and rotations to allow you to notify only the members that are actively on duty.

Event auto-terminates after three hours? – xMatters Support

    https://support.xmatters.com/hc/en-us/community/posts/360074647592-Event-auto-terminates-after-three-hours-
    I've noticed that if an event is still active three hours after it was initiated, it is auto-terminated by the system. Is that configurable? We've got some workflows where xMatters events are triggered by external tickets and should be terminated automatically when those external tickets are resolved.

Manage the Incidents list - xMatters

    https://help.xmatters.com/ondemand/incidentmgmt/incidents-list.htm
    The date and time the incident was initiated in xMatters. Incident Commander: The user assigned as the Incident Commander. Incident ID: The incident's identifier in xMatters or an external system. (Incident IDs automatically assigned by xMatters are prepended with "INC-".) Post-Incident Report: The status of the Post-Incident Report.

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