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https://www.mumsnet.com/Talk/property/1631292-Ikea-delivery-wont-take-it-upstairs
My living room is on the first floor, chose an ikea sofa as they said in store they would put it in the living room. My dad took delivery today but drivers said we're not allowed to take things upstairs as too many complaints of damage.
https://www.ikea.com/gb/en/customer-service/services/delivery/
Contact-free delivery Our delivery partners have received clear guidelines on how to deliver your order to you in the safest way. For parcel deliveries, your delivery will be contact-free and you can manage your delivery preferences through the tracking application. A link will be provided to you as part of the delivery process.
https://www.ikea.com/gb/en/customer-service/faq/dispatch-and-delivery-pubcf476901
Can I get a faster delivery? Your local store may be able to offer you next day delivery, depending on stock availability and where you live. If you are ordering online, the estimated delivery date is the earliest date we can deliver to you as the goods are dispatched from one of our central distribution centres.
https://www.reddit.com/r/IkeaDelivery/comments/9btx51/positive_experience/
I go upstairs and indeed the entire living room is filled with huge boxes. My wife says they delivered and brought the boxes into the house. The boxes looked fine, undamaged, so she signs the paperwork. In the afternoon I receive an email from IKEA that the delivery company has received the item and they will be delivering between 9am and 9pm.
https://www.thesun.co.uk/news/4573778/dom-joly-ikea-delivery/
Sep 29, 2017 · FLAT CRACKED Trigger Happy star Dom Joly in Ikea row after delivery firm ‘refuse to hand over his goods before driving off because they’re not allowed to carry them upstairs’
https://www.mumsnet.com/Talk/housekeeping/2748038-ikea-delivery-any-good
Delivery was delayed by another six days, to await the TV unit to be delivered to their warehouse. I told IKEA I was on night shift and would be asleep until 4pm, and requested a delivery after this time. On the delivery day, I received a call from the ‘sub contracted’ delivery guys five minutes prior to their arrival, just after midday.
https://www.ikea.com/us/en/customer-service/terms-conditions/delivery-terms-and-conditions-pub7aa7b291
Delivery Exclusions Our In-Home Delivery pricing starts at $49.00 and varies based on demand and distance from the closest IKEA retail store to your shipping address. We will arrange delivery of your purchases to your home or business. Some items may take longer for delivery and items ordered together may not arrive in the same box.
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