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https://smallbiztrends.com/2018/10/last-mile-delivery-small-business.html
Consequently, last mile delivery problems, such as a package arriving later than expected or, worse still, not arriving at all, can be damaging to a business and its reputation. For small business competing against the likes of Amazon, issues involving last mile delivery and the reputational damage late and inefficient delivery to a final destination creates, can be irreversibly damaging.
https://www.honeywell.com/en-us/newsroom/news/2019/10/why-the-last-mile-of-a-delivery-matters-most
That final mile “is complex and resource-intense,” said our logistics expert Justine Clark, who has worked in supply chain for more than a decade. Here’s why it’s important and what makes it so challenging: Delivery reflects customer service. The final delivery is one of the last points where the company interacts with the customer.
https://afplus.com/last-mile-important-delivery/
Aug 21, 2019 · While consumer shipping used to mean waiting days for packages, the industry is changing and the “last mile” is more important than ever. People want their goods faster than ever. Retailers promise next-day and same-day delivery.
https://www.fleetopticsinc.com/2018/12/05/why-is-last-mile-delivery-important/
What is Last Mile Delivery? The ‘last mile’ is effectively the final leg of the journey, which sees a package arrive at the shopper’s door, the only step of the process a consumer is really interested in. Having a package safely arrive at its destination is a key component of quality customer service and care. Consequently, last mile delivery problems, such as a package arriving later than expected or, …
https://www.amazingviralnews.com/what-is-last-mile-delivery-and-why-is-it-important-for-your-business/
The main focus of the last mile delivery is to provide the respective item to the end-user in the committed time or even before the delivery date. The last mile delivery solution helps in meeting the deadlines so that the product could be delivered to the end-user on time.
https://www.quora.com/What-is-last-mile-delivery-and-why-is-it-important
Aug 17, 2018 · Last mile delivery can be explained as transportation of goods starting from a depot or hub to the final delivery point. The final or the last destination is mainly a personal residence or workplace. It is commonly known that price and the delivery time are at the top of the list while customers shop on an E-commerce platform.
https://www.zdaya.com/2015/12/14/important-last-mile-delivery-supply-chain-management/
Dec 14, 2015 · Customers have varying needs and it’s important that the last mile needs those needs. Many companies also leverage third-party solutions in case a unique delivery situation arises. For example, consumers often want premium or expensive goods brought to their door rather than having them left at their doorstep.
https://talkinglogistics.com/2018/07/26/important-factors-last-mile-delivery/
Last Mile Delivery is one of the fastest growing, and most difficult, areas in logistics. When you consider that last mile deliveries can account for nearly 30 percent of total delivery costs, and that you can win or lose a customer for life depending on a good or bad delivery experience, its importance cannot be overstated.Author: Adrian Gonzalez
https://www.businessinsider.com/last-mile-delivery-shipping-explained
As a share of the total cost of shipping, last mile delivery costs are substantial — comprising 53% overall. And with the growing ubiquitousness of "free shipping," customers are less willing to foot a delivery fee, forcing retailers and logistics partners to shoulder the cost.Author: Shelagh Dolan
https://www.supplychaindive.com/news/last-mile-spotlight-inefficient-perfect-delivery/443089/
May 22, 2017 · As the demand for final-mile deliveries grow, and fulfillment timelines continue to tighten for both consumer and business deliveries, perfecting the last mile has become even more important. In many ways, each last-mile delivery connects, depends on and is relied upon by various stakeholders in the supply chain.
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