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https://www2.deloitte.com/us/en/pages/public-sector/articles/federal-government-shared-services-delivery-model.html
The path ahead: Service delivery transformation. At the heart of service delivery transformation is the goal of not simply migrating services into a single provider, but rather finding the best option for each service, regardless of where that option resides—government, commercial, or a mix of both.
https://www.cfr.org/blog/south-africa-what-does-service-delivery-really-mean
May 15, 2014 · “Service delivery” is a common phrase in South Africa used to describe the distribution of basic resources citizens depend on like water, electricity, sanitation infrastructure, land, and housing.
https://www.reference.com/business-finance/service-delivery-b40d5bbd6275c5da
What Is Service Delivery? Credit: Tetra Images/Getty Images. Service delivery is a component of business that defines the interaction between providers and clients where the provider offers a service, whether that be information or a task, and the client either finds value or loses value as a result.
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