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https://www.itproportal.com/features/what-is-a-shared-services-delivery-model/
What is a shared services delivery model. Shared services delivery models are becoming increasingly popular in the business world, as a way of driving growth and increasing profit margins. However, not all of these models are up to the same standard.Author: Fatmir Hyseni
https://betanews.com/2017/08/04/what-you-need-to-know-about-the-shared-services-delivery-model/
Shared services delivery models are becoming increasingly popular in the business world, as a way of driving growth and increasing profit margins. However, not all of these models are up to the same standard. While some of the basic approaches might be suitable for smaller businesses,...
https://www.scottmadden.com/insight/designing-leading-practices-service-delivery-model-shared-services/
The service delivery model refers to “tiers” which is commonly used in describing work within shared services. It reflects the points of service and desired escalation path for administrative and transactional inquiries and requests received by a function.
https://simplicable.com/new/shared-services
Dec 16, 2016 · A shared service is a capability that is centralized within an organization or group. The capability is wrapped in a service with a well defined service contract with the expectation that all teams use the service unless they can justify a reason to go their own way.
http://ast.umich.edu/pdfs/What-is-shared-services-102811.pdf
What is shared services? Shared Services is a way of organizing administrative functions to optimize the delivery of cost‐effective, flexible, reliable services to all “customers”. Decentralized Standardized Centralized Shared Services Center Autonomous departments Focus on responsivenessFile Size: 436KB
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