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https://www.ontrac.com/faq.asp
Staged for loading on delivery truck. The package is at the destination facility and will be loaded on a vehicle for delivery. Package delivered to the Post Office.
https://www.ontrac.com/terms.asp
OnTrac is committed to providing superior pickup and delivery services—every shipment, every time. In the event of a service failure that meets our Service Guarantee Conditions, OnTrac will, at its option, either credit or refund the transportation charges.
https://www.ontrac.com/shipInfoUseful.asp
OnTrac does not deliver to P.O. Boxes, with the exception of DirectPost Service, where the USPS handles the last-mile delivery. No service shall be rendered by OnTrac in the transportation of any shipment that is prohibited by law or regulation of any federal, state, provincial, or local government.
http://blog.ontrac.com/bid/59279/Your-Questions-Answered
Feb 03, 2011 · What does “not yet tendered to OnTrac” mean? “Not yet tendered to OnTrac” is the phrase used when a sender creates a shipping label and a tracking number is generated, but OnTrac has yet to receive the package from the sender. The next scan you will see on your tracking information is “OS” or “Origination Scan,” this means that your package is now in the possession of OnTrac.
https://answers.yahoo.com/question/index?qid=20161112101508AAKrsTg
Nov 11, 2016 · OnTrac is not the post office. If OnTrac says it is "out for delivery" then it probably is. They do deliver on Saturdays and Sundays. Just consider yourself lucky if it is actually delivered.
https://www.ontrac.com/shippingservices.asp
DirectPost by OnTrac offers USPS last-mile delivery for companies that ship small, lightweight packages. DirectPost transit days are usually one day greater than OnTrac Ground. Packages shipped within our serviced states, but outside our immediate service area typically arrive in 3-5 business days.
https://www.reddit.com/r/Seattle/comments/3somnx/ontrac_marks_packages_delivered_but_theyre/
Ontrac is basically Uber drivers delivering packages. They get paid based on their rate of on-time deliveries so they are especially incentivized to lie about things being delivered even if they aren't.
https://www.ontrac.com/servicesareas.asp
Service Area. OnTrac services every ZIP Code in California, and the metro areas of Arizona, Nevada, Oregon, Washington, Utah, Colorado and Idaho.Delivery times and transit days vary based on the delivery ZIP Code. To see our destination delivery times simply click on one of the states in the map below or use the ZIP Code Lookup Tool in the yellow navigation bar.
https://www.reddit.com/r/amazon/comments/77gjjz/ontrac_delivery_and_customer_services_bad/
OnTrac is not bad in the my area, the only real complaint I have with them is their knock and drop tendency instead of waiting a second for someone to answer the door. Their are plenty of couriers out there that are much worse.
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