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https://www.smartsheet.com/content/what-is-utilization-rate-formula
Including the capacity utilization rate in this equation gives a much more realistic billable figure: (144,000 / 2,000) / Capacity utilization rate (which was 74% for Leslie’s company, or .74) (144,000 / 2,000) / .74 = 72 / .74 = 97.29. Rounded down, the optimal billable rate to realize their 20% profit margin is $97 per hour.
https://blog.beyondsoftware.com/the-importance-of-measuring-utilizationrealization-success
By definition, the utilization % is the percent of time a resource worked compared to the total available hours the resource could work. Most professional services organizations use 2080 hours as the traditional number for Total Available Hours (where 2080 = standard 40 hours per week * …
https://productive.io/blog/blog/agency-utilization-rate-the-most-important-metric-for-your-business/
It differs from agency to agency. Utilization is defined as the amount of billable time can you pull out of the total available time of your employees. Industry standards suggest an overall successful agency staff utilization rate should fall between 85 and 90%.
https://completecontroller.com/how-to-determine-indirect-and-direct-labor-expenses-using-utilization-ratios/
The second method used for calculating labor utilization rate uses the total hours billable divided by a fixed number of hours for each week. An example will help elaborate this formula. If there are 22 billable hours recorded in a predetermined 40 hours per week, then the utilization ratio will be calculated as 22/40 = 55%.
https://quickbooks.intuit.com/ca/resources/business/calculate-utilization-rate/
Divide the hours used for client work by the total hours the employee was available during the week. For example, an employee worked 40 hours the previous week. Time log software shows that the employee worked on client specific tasks for 25 of those hours. The employee’s utilization rate is calculated as: 25 / 40 = 62.5 percent.
https://www.vogsy.com/blog/utilization-rate-profitability/
So, a basic formula to calculate employee utilization rates looks like this: Begin with 260 working days per year (52 weeks x 5 days). Internal activities such as training, off-sites and meetings (15 days) Professional development or conference attendance (10 days) That leaves you with 205 days of billable client work.
https://www.thebalancecareers.com/staff-utilization-rate-in-consulting-firms-1286921
For a year, the denominator probably will be rounded off to 2,000 (reflecting 50 weeks at 40 hours per week). Accordingly, a staff member who bills 60 hours to clients in a given week will have a utilization rate of 150% (60 hours divided by 40 hours) for that week. Likewise, someone whose billable hours were 2,500 for a calendar or fiscal year would be deemed to have a 125% utilization rate (2,500 …
https://limblecmms.com/blog/what-is-asset-utilization/
Find the total number of operational hours lost each year due to holidays, maintenance, and other downtimes. In general for asset utilization, 24/7/365 is considered the default time denominator (unless there is a leap year). If certain assets do not operate 24/7/365, include the inactive hours here under lost operations time as well.
https://www.icmi.com/resources/2019/the-metrics-of-contact-center-productivity
The primary metrics of agent productivity are agent utilization, average handle time (AHT), and contacts per agent per month. Agent utilization is simply the ratio of work produced divided by work capacity. So, for example, if an agent is on customer calls for five hours out of an eight-hour shift, the utilization for that agent that day would be 62.5% (5 hours of work produced ÷ 8 hours of work capacity).
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