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https://its.unca.edu/#:~:text=Contact%20the%20IT%20Service%20Desk%20by%20calling%20828.251.6445,weekends%20will%20be%20returned%20the%20following%20business%20day.
Carolina’s laptop requirement reaches 20 years. Carolina is marking two decades of requiring undergraduates to have laptops. Since UNC-Chapel Hill instituted that requirement in 2000, ITS’ Carolina Computing Initiative (CCI) has been helping students access laptops that meet University standards.
https://its.unc.edu/sd-walkin/
The ITS Service Desk provides technical support to the UNC computing community. How to get help. The ITS Service Desk location in the Undergraduate Library will reopen beginning Monday, 8/16. We will be open during our normal business hours Monday – Friday from 8 a.m. – 5 p.m. Please check the library hours of operation to see amended building hours during holidays. Other ways for you to get tech …
The IT Service Desk is available by phone Monday thru Friday during the hours of 8 a.m. – 5 p.m., and by email after hours and on weekends as available. Voicemails left after hours and on weekends will be returned the following business day.
https://help.unc.edu/help/where-is-the-itrc-and-what-are-its-walk-in-support-hours/
ServiceNow - help.unc.edu ... Notifications
https://its.unc.edu/research-computing/contact-us-directly/
Exact error messages and screen shots are very helpful. The ITS Service Desk will then forward the request to Research Computing. By Telephone. Call the Information Technology Services (ITS) Service Desk at 919-962-HELP. The phone is staffed 24 hours a day. Indicate that this is about a Research Computing resource. Please be prepared to provide the staff with a description of your problem, …
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