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https://www.ups.com/us/en/help-center/claims-support.page
Damaged: The shipper or receiver can initiate a claim on a damaged package, although UPS encourages the shipper to report package problems. Uncollected C.O.D.: A package is considered uncollectible if C.O.D. (collect on delivery) funds are not paid. Only the shipper of record can report an uncollected C.O.D.
https://www.ups.com/us/en/help-center/claims-support/preventing-claims.page
Preventing Claims Overview; Labeling Tips; Denial Reason: Package insufficiently sealed or closure failed; Denial Reason: Insufficient packaging, cushioning, or protection; Denial Reason: Insufficient weight support; Denial Reason: The product's packaging closure failed, causing leakage; Denial Reason: Damage to the external case due to no protective covering
https://www.ups.com/us/en/help-center/sri/damaged-package.page
If you are unable to submit a claim online, contact the sender to start a claim. As a sender, it’s essential you supply UPS with documentation that supports the actual repair or replacement cost of the merchandise, up to the declared value, as requested in the claim notification.
https://forum.audiogon.com/discussions/ups-insurance-claim-denial-advice
Dec 13, 2000 · UPS insurance claim denial advice Looking for anyone who has had insurance claim denied by UPS and can offer advice or share success story. I shipped mint pair of speakers in original factory boxes with additional packing and heavy duty tape and when they arrived boxes were beat up and one speaker did not work.
https://www.quora.com/How-can-I-get-help-appeal-a-denied-insurance-claim-by-UPS
Jun 28, 2016 · If the claim was denied because the claim must be filed by the shipper, you must talk to the shipper. If it was because the item was not declared properly or insured, you probably will not get far. A shipper must file a Damage/Loss Notification claim letter, and give UPS documentation that supports the actual repair or replacement cost of the merchandise (up to the declared value).
https://www.ups.com/gb/en/help-center/claims-support/preventing-claims.page
Specific claim denials that occur as a result of insufficient seal or closure are: The package closure was not sufficient and failed, allowing merchandise to fall …
https://www.ups.com/us/en/help-center/sri/claim-document-requirements.page
To help us successfully locate your missing package or provide a timely resolution to your package issue, we ask that you follow established guidelines when providing merchandise descriptions and photo documentation. Insufficient supporting documentation may result in delays in the processing of your claim or the denial of your claim altogether.
https://www.ups.com/ca/en/help-center/claims-support/preventing-claims.page
Preventing Claims Overview; Labeling Tips; Denial Reason: Package insufficiently sealed or closure failed; Denial Reason: Insufficient packaging, cushioning, or protection; Denial Reason: Insufficient weight support; Denial Reason: The product's packaging closure failed, causing leakage; Denial Reason: Damage to the external case due to no protective covering
https://community.ebay.com/t5/Archive-Shipping-Returns/Has-UPS-ever-paid-a-Damage-Claim/td-p/17687097
1- Why are you using UPS? is there som ebenefit like you have items that are routinely better priced by shipping via UPS then USPS? 2-If you are paying thousands in insurance but have had hundreds in claims denied, I think you can now see why self insurance is the way to go. ... Has UPS ever paid a Damage Claim? in reply to elradmfg Oct 3 ...
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