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https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/administrator/AA_and_VM/guide/vmadmin_book/vmconfig.html
Nov 26, 2019 · Cisco Unity Express supports two types of mailboxes: Personal mailbox—This mailbox is assigned to a specific subscriber and is accessible only by this subscriber. When a caller leaves a message in this mailbox, the message waiting indicator (MWI) light turns on. General delivery mailbox (GDM)—This mailbox is assigned to a group of subscribers.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/design/design21/cuedg21/cuevmdes.html
Oct 19, 2013 · • Cisco Unity Express can associate up to two numbers with a mailbox (the Primary Extension and the Primary E.164 Number fields in the Cisco Unity Express user profile). A call containing either of these two numbers will correctly enter the mailbox for this subscriber.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel9_0/online_help/cue_gui/configmbox.html
Oct 21, 2019 · General-Delivery Mailbox One or more people in the company can access a general-delivery mailbox. A caller leaves a message in the mailbox, and members of the group can log into the mailbox and retrieve the message. Any member can delete a message from the general-delivery mailbox.
https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/unity_exp/rel8_6/online_help/user/en_US.pdf
Step 1 Choose Voice Mailbox > Inbox. Your inbox displays. There is a tab for your personal mailbox and for each general delivery mailbox you may be subscribed to. If you have multiple mailboxes, then click on the tab for the mailbox to view the messages in that mailbox. The mailbox displays the following columns:
https://community.cisco.com/t5/unified-communications/unity-express-group-boxes/td-p/457029
I'm having a bit of a beef to get my two group boxes working. I defined two groups, assigned a bunch of member, one owner, assigned a primary extension (a free extension, no phone has it), and added a mailbox. When I check the group via web interface, the mailbox is listed in the mailboxes tab under...
https://community.cisco.com/t5/ip-telephony-and-phones/need-help-remotely-changing-the-general-mailbox-alternate/td-p/1832162
A GDM is associated with a group profile in the Cisco Unity Express configuration and does not have a login user ID or a PIN associated. Members of the group gain access to the GDM by logging into their personal mailboxes first (where individual User ID and PIN authentication checks are done) and then following a voice menu choice that allows them to access specific group mailboxes—for groups to …
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