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https://www.taltc.com/ARC/_media/docs/FCCFAQ.pdf#:~:text=You%20have%20to%20abide%20by%20the%20provisions%20of,more%20than%203%25%20of%20your%20telephone%20solicitation%20calls
https://bizfluent.com/12078940/what-hours-can-telemarketers-call
Under the Telephone Consumer Protection Act of 1991, telemarketing firms were restricted to making sales calls only during the hours of 8 a.m. and 9 p.m. in the called time zone. While this regulation is widely observed (many telemarketing agencies begin calling only after 9 a.m. as a courtesy to their clients), the law does allow some exceptions.
https://www.taltc.com/ARC/_media/docs/FCCFAQ.pdf
You have to abide by the provisions of the rule regarding how a telephone solicitation must be conducted: • No calls before 8AM or after 9PM • You must let the phone ring 4 times, or for 15 seconds • You must not abandon more than 3% of your telephone solicitation calls
https://www.consumerwatchdog.org/feature/code-federal-regulations-restrictions-telemarketing-and-telephone-solicitation
(c) No person or entity shall initiate any telephone solicitation, as defined in paragraph (f)(9) of this section, to: (1) Any residential telephone subscriber before the hour of 8 a.m. or after 9 p.m. (local time at the called party's location), or
https://www.ftc.gov/tips-advice/business-center/guidance/complying-telemarketing-sales-rule
contact a department store or charity without prompting from an advertisement or solicitation. Calls are not considered “unsolicited” when placed by consumers in response to a prerecorded call. If a seller or telemarketer “upsells” a consumer during an unsolicited call initiated by the consumer, the upsell is covered by the TSR.
https://www.finra.org/rules-guidance/rulebooks/retired-rules/rule-440a
No employee of a member organization shall initiate any telephone solicitation, as defined in paragraph (j) (2) of this rule, to: (1) Time of Day Restriction. Any residence of a person before the hour of 8:00 a.m. or after 9:00 p.m. (local time at the called party's location), unless.
https://www.fdic.gov/resources/supervision-and-examinations/consumer-compliance-examination-manual/documents/8/viii-5-1.pdf
“Telephone Solicitation” The initiation of a telephone call or message for the purpose of encouraging the purchase or rental of, or investment in, property, goods, or services, which is ... during normal business hours to ask not to be called again. [47 CFR 64.1200(b)]
http://www.in.gov/attorneygeneral/consumer-protection-division/do-not-call/telephone-solicitors/
Telephone solicitors who are exempt from the Do Not Call law include: Charitable organizations use volunteers or employees to make the calls and immediately disclose A) the caller's true first and last name, and B) the name, address, and phone number of the organization. Newspapers that use volunteers or employees to make the calls.
https://definitions.uslegal.com/t/telephone-solicitation/
A telephone solicitation is basically telemarketing. It is a telephone call that acts as an advertisement. However, calls or messages placed with a person’s prior permission, by or on behalf of a tax-exempt non-profit organization, or from a person or organization with which one has an established business relationship (EBR) is not considered telephone solicitation.
https://www.puc.texas.gov/consumer/phone/TeleMarket_faq.aspx
Residential telephone numbers provided on the Statewide "Do Not Call" List identify residential consumers who do not wish to receive any telephone solicitation. The "Electric No Call" List includes the telephone number of consumers who do not wish to receive calls from Retail Electric Providers or telemarketers calling on their behalf.
https://www.fcc.gov/general/telemarketing-and-robocalls
In an effort to address a growing number of telephone marketing calls, Congress enacted in 1991 the Telephone Consumer Protection Act (TCPA). The TCPA restricts the making of telemarketing calls and the use of automatic telephone dialing systems and artificial or prerecorded voice messages. The rules apply to common carriers as well as to other marketers.
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