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https://support.talkdesk.com/hc/en-us/articles/207374083-Customizing-the-Outside-Business-Hours-message
Log into your Talkdesk account as an administrator. Click the "Admin" section [1]. Select the "Numbers" tab [2]. Click the phone number for which you would like to configure the customized Outside Business Hours Message. Select the "Greetings" tab [3]. Scroll down until you see "Outside Business Hours Message" [4].
https://support.talkdesk.com/hc/en-us/articles/208151693-After-Hours-IVR
Note: Effective June 21, 2021, Talkdesk Classic Inbound Routing will no longer be available to sell to new customers.New customer accounts will only be able to configure inbound routing behavior through Studio.. In order to enable your IVR to play also outside of your Business Hours, follow these steps:. Log into your Talkdesk account as an Administrator.
https://www.talkdesk.com/
If you're customer-obsessed. We should talk. Talkdesk is the only cloud contact center solution you need.
https://support.talkdesk.com/hc/en-us/articles/4407108747675-Talkdesk-Schedule-Mobile-App
Talkdesk Schedule is a native app destined for smartphones and tablet devices, designed to offer an efficient way for agents to view their schedules from anywhere, at any time. The app provides a flexible way to view working hours and permanently up-to-date information about events and any last-minute changes that might impact work schedules.
https://support.talkdesk.com/hc/en-us/articles/202958119-Agent-Settings-Dedicated-Lines-and-Extensions-Voicemail-Timezone-and-Business-Hours-
Talkdesk currently supports mp3 and wav file types. If you have a file saved in another format, you can convert it to a format we support by using a tool such as this one. Click Save [9]. Click Custom Settings [10] to define your timezone and configure your business hours. Once you have finished configuring your settings, click Save [11].
https://www.talkdesk.com/blog/get-started-with-talkdesk-in-24-hours/
Talkdesk Now allows companies to move their contact center and unleash the power of a remote workforce in 24 hours.
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