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https://knowledgehub.transparency.org/assets/uploads/kproducts/Topic_guide_service_delivery_2017.pdf
corruption in service delivery as an integral part of the human rights-based approach to development.3,4 Corruption in service delivery is the form of corruption most frequently encountered by citizens, and can plague all kinds of interactions with the state. According to Transparency International’s 2013 Global
https://www.researchgate.net/publication/260715536_The_Impact_of_Transparency_and_Accountability_on_Service_Delivery_An_Analysis_of_Municipalities_of_Zimbabwe
The Impact of Transparency and Accountability on Service Delivery: An Analysis of Municipalities of Zimbabwe Article (PDF Available) · March 2014 with 2,083 Reads How we measure 'reads'
https://knowledgehub.transparency.org/guide/topic-guide-on-corruption-in-service-delivery/4471
Jan 09, 2017 · Corruption in service delivery is the form of corruption most frequently encountered by citizens, and can plague all kinds of interactions with the state. According to Transparency International’s 2013 Global Corruption Barometer, 27 per cent of respondents worldwide claimed they had experienced corruption while dealing with a public service ...
https://www.worldbank.org/en/results/2013/10/11/enhancing-service-delivery-improving-efficiency
The operation contributed to enhanced service-delivery by ANSES through the reengineering and automation of core business processes, integration of systems, improved organizational structure and decentralized service delivery, strengthening of strategic management tools, and necessary enabling mechanisms to support these changes. RESULTS
https://assets.publishing.service.gov.uk/media/57a08aabe5274a27b20006dd/60827_DPRJoshi_Preprint.pdf
Do They Work? Assessing the Impact of Transparency and Accountability Initiatives in Service Delivery . Anuradha Joshi * * Anuradha Joshi ([email protected]) is a Fellow in the Governance Team at the Institute of Development Studies, University of Sussex.Author: Anuradha Joshi
https://www.ids.ac.uk/download.php?file=files/dmfile/IETAAnnex1ServicedeliveryJoshiFinal28Oct2010.pdf
Service Delivery Anuradha Joshi, October 2010 0. Introduction The impact of transparency and accountability on service delivery has always been an underlying motif in the literature on service delivery. Accountability as a central theme of the debates on service delivery however, only took root after the World Development Report of
https://www.brookings.edu/research/information-for-accountability-transparency-and-citizen-engagement-for-improved-service-delivery-in-education-systems/
Jan 25, 2017 · Report Information for accountability: Transparency and citizen engagement for improved service delivery in education systems Lindsay Read and Tamar Manuelyan Atinc Wednesday, January 25, 2017
https://www.vng-international.nl/wp-content/uploads/2015/06/Toolkit_Accountable_and_Transparant_Service_Delivery_at_Local_Level.pdf
accountable and transparent service delivery at the local level. This publication is the product of two years of intensive cooperation between the UoM and VNG International within the project “Increasing accountability and transparency at the municipal level in Montenegro”. This project was financed by the Social Transformation Programme
http://onlineresearchjournals.com/aajoss/art/283.pdf
transparency and their influence on public service delivery. The paper also intends to assess holistically the level of public service delivery in Nigeria with a view to identifying the missing link between accountability, transparency and service delivery so as to make
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