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https://www.gov.za/documents/transforming-public-service-delivery-white-paper-batho-pele-white-paper
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http://www.dpsa.gov.za/dpsa2g/documents/acts®ulations/frameworks/white-papers/wpstoc.pdf
short-term process, designed to fundamentally reshape the public service for its appointed role in the new dispensation in South Africa. Transformation can be distinguished from the broader, longer-term and on-going process of administrative reform which will be required …File Size: 182KB
https://www.gov.za/documents/white-paper-transformation-public-service
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http://uir.unisa.ac.za/bitstream/handle/10500/18453/Public%20Sector%20Transformation%20and%20Ethics.%20A%20View%20from%20South%20Africa.pdf?sequence=1
Public Sector Transformation and Ethics: A View from South Africa Johan van der Westhuizen This article describes the change processes the Government of National Unity adopted after the 1994 elections in order to transform the South African public service. It shows
https://www.dpme.gov.za/publications/20%20Years%20Review/20%20Year%20Review%20Documents/20YR%20Changing%20public%20service.pdf
The South African public service has been undergoing fundamental transformation. Following the dismantling of the apartheid public service in 1994, the new government had to build a democratic, inclusive and responsive public service.File Size: 807KB
http://www.statssa.gov.za/wp-content/uploads/2015/11/SDIP-final_29-03-2018-electronic.pdf
The Department of Public Service and Administration (DPSA), in an effort to drive transformation and service delivery improvement in the public sector, developed the White Paper on Transforming Public Service Delivery as early as 1997. The white paper is about service delivery …File Size: 1MB
https://repository.up.ac.za/bitstream/handle/2263/28498/00dissertation.pdf?sequence=1&isAllowed=y
Transformation of Public Service (1995) (Notice 1227 of 1995) served as a point of departure for the transformation of the South African public service. The transformation challenges in the South African public services originated primarily from the country’s history, while some are based on the lessons the
https://www.bcg.com/industries/public-sector/mastering-transformation-in-the-public-sector.aspx
Apr 27, 2018 · With these challenges in mind, and based on our experience with both private and public sector transformations, BCG has created a systematic approach to transformation in the public sector, refined with the input of government clients, to ensure attention to all components of an end-to-end transformation process.
https://www.emerald.com/insight/content/doi/10.1108/09513550110390819/full/html
Jun 01, 2001 · The new South Africa came into being in 1994. The new government inherited the national public service and those of a variety of former provinces and homelands that had to be amalgamated to form a national unified public service. Although this task was accomplished rapidly, the resulting public service was very large, and exhibited many features of traditional bureaucracy, …Author: Edward W. Russell, Dick G. Bvuma
https://www.researchgate.net/publication/235267870_Alternative_service_delivery_and_public_service_transformation_in_South_Africa
The new South Africa came into being in 1994. The new government inherited the national public service and those of a variety of former provinces and homelands that had to be amalgamated to form a ...
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