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https://www.bbc.co.uk/news/magazine-18709348
Jul 06, 2012 · Part of the problem seems to be that individual drivers are rarely incentivised to successfully deliver a parcel first time. Some companies even count a missed-delivery card through the door as a successful delivery when making claims about their performance.
https://medium.com/volt-technology/the-re-delivery-conundrum-bb78ff6135db
Sep 05, 2018 · The Re-delivery Conundrum. One of the biggest challenges facing the e-commerce and delivery industry in general is the package re-delivery. The huge surge in online retail over the last decade has meant that there is a vast amount more to be delivered now and to be delivered fast.Author: Volt Technology
https://www.accenture.com/us-en/insights/public-service/postal-research-return
Build out the delivery network to accommodate parcel deliveries and pickups and offer a returns first mile product. Focus on the customer experience. According to UPS, that experience must include free shipping, a hassle-free returns policy, easy-to-print return labels, timely refunds and return label in …
http://www.richardwilding.info/blog/parcel-conundrum-the-future-of-home-delivery
Jul 09, 2012 · 1) Proof of delivery – they want to know the parcel has reached the address and been received in perfect condition. 2) The courier providing an excellent customer experience. It is also particularly important that generally the customer does not differentiate between the courier and the company the item was purchased from.
http://parcelfor.me/blog/resolving-delivery-conundrum/
Mar 22, 2016 · Resolving Delivery Conundrum Key to Abandonment, Research Concludes. It’s sometimes easy to overlook the degree to which online shopping has transformed retail in a relatively short space of time. New research, however, underlines the considerable shift which retailers are having to make in order to sell their products.
https://www.parcelbnb.com/
Last mile delivery alone can account for up to 45% of the total cost of shipping a parcel, and the customer often ends up paying for it. By purchasing on Parcelbnb, you enjoy extremely low shipping costs because the final distance each item has to travel after purchase is negligible in comparison.
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