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http://www.cbs.dk/files/cbs.dk/oratie_koppenjan_en_druk.pdf
The New Public Governance in public service delivery 9 • Unsuccessful real estate ventures undertaken by care institutions, such as Philadelphia, resulting in near bankruptcy and a deterioration in care for clients (Chavannes, 2009). • The ‘stopwatch culture’ in healthcare, forcing nurses in …
https://www.amazon.com/New-Public-Governance-Service-Delivery/dp/949094744X
The New Public Governance in Public Service Delivery: Reconciling Efficiency and Quality Bilingual Edition by Joop F.M. Koppenjan (Author)Author: Joop F. M. Koppenjan
https://www.researchgate.net/publication/289652074_New_Public_Management_and_Governance_A_Comparison
This article analyses the connection between governance and New Public Management (NPM). It explains that NPM originated in the 1980s where governments tried to provide service delivery and public...Author: Erik Hans Klijn
https://www.ebrd.com/downloads/research/surveys/LiTS2ed.pdf
purposes. First, service delivery data can serve as a “call to action” for governments if the data reveal outcomes that fall short of expectations. Second, data can serve a diagnostic function: while there is increased recognition that the quality of governance and service delivery affects delivery outcomes, the empirical evidence onFile Size: 727KB
https://www.worldbank.org/en/topic/governance/brief/public-service-delivery-global-solutions-group
The Public Service Delivery GSG strives to meet client demand for innovative public service delivery solutions. The GSG supports task teams to develop integrated, context-specific solutions for clients by integrating sector-specific and cross-cutting governance approaches and by harnessing, adapting and applying global knowledge across disciplines.
https://edisciplinas.usp.br/pluginfile.php/3343001/mod_resource/content/0/Anexo%20sem%20t%C3%ADtulo%2000582.pdf
18 Implementation and managerial networking in the New Public Governance 322 LAURENCE J. O’TOOLE, JR, AND KENNETH J. MEIER 19 From new public management to networked community governance? Strategic local public service networks in England 337 STEVE MARTIN PART V Governance of policy networks 349 20 Policy networks: theory and practice 351 ...
https://www.pwc.com/gx/en/psrc/pdf/the_road_ahead_for_public_service_delivery.pdf
the need for new service delivery models. To deliver on the customer promise, public sector organisations must build ‘connected government’, seamlessly aligning multiple government departments with customer journey needs. The ‘customer promise’ is part of the inherent agenda of governance for the public sector and sets out the standard
http://siteresources.worldbank.org/PSGLP/Resources/PublicServiceDelivery.pdf
resources, inefficient revenue systems, and weak delivery of vital public services. Such poor governance leads to unwelcome out-comes for access to public services by the poor and other disadvan-taged members of the society such as women, children, and minorities. In dealing with these concerns, the development assis-
https://www.opengovpartnership.org/policy-area/public-service-delivery/
Public Service Delivery OGP members can enhance health, education, and other public services by improving transparency and engaging citizens. Education
https://www.adb.org/sites/default/files/publication/30228/empowerment-public-service-delivery-asia.pdf
The delivery of high-quality public services is an essential element of inclusive development. A public services system providing essential food, health services, and medical care to vulnerable sections of the population can bring the essentials of livelihood within easy reach of people whose lives may remain otherwise untouched by income growth.
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