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https://www.emerald.com/insight/content/doi/10.1108/00907321111161449/full/html
Aug 16, 2011 · – The purpose of this paper is to present a detailed depiction of the text reference environment and its affordance, and suggest strategies to help librarians adhere to the Reference and User Services Association (RUSA) behavioral guidelines in text reference service., – The author reviews the current text reference literature as well as conducts qualitative and quantitative analysis …Author: Lili Luo
https://www.researchgate.net/publication/241674403_Text_reference_service_Delivery_characteristics_and_best_practices
Findings – Two models of text reference service are uncovered: mobile device based and computer application based.
https://works.bepress.com/lili_luo/10/
Findings – Two models of text reference service are uncovered: mobile device based and computer application based. The considerations for developing a service are primarily defined as relating to budget, staffing, and usability. Text reference is characterized as somewhere between synchronous and asynchronous, increasing in volume,...
https://www.deepdyve.com/lp/emerald-publishing/text-reference-service-delivery-characteristics-and-best-practices-YtmwmNvfJG
Aug 16, 2011 · Read "Text reference service: delivery, characteristics, and best practices, Reference Services Review" on DeepDyve, the largest online rental service for scholarly research with thousands of academic publications available at your fingertips.
https://www.coherentsolutions.com/blog/best-practices-of-service-delivery-management/
Jul 30, 2015 · And the way we assure your success is through a highly developed delivery management system... Best Practices of Service Delivery Management Coherent Solutions Please enter a value in the search field.
https://bizfluent.com/info-8583690-theory-human-service-delivery.html
Many theorists of human service delivery stress the importance of an internal credo or ideology for an organization. In order to motivate the people delivering services, and to provide them with broad guidelines, it is necessary to communicate a greater mission.
http://siteresources.worldbank.org/PSGLP/Resources/PublicServiceDelivery.pdf
those objectives by disseminating conceptual guidance and lessons from practices and by ... The first seven volumes in the series (Fiscal Management, Public Services Delivery, Pub- ... Includes bibliographical references and index. ISBN 0-8213-6140-6 (pbk.) 1. Government productivity—Evaluation.
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