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https://www.sqlshack.com/how-to-calculate-work-days-and-hours-in-sql-server/
Calculate Working Hours. The final section of this article involves the calculation of working hours based on a given date range. Step 1: Calculate total working days. In this step, we use a similar approach to the previous sections whereby we calculate the total working days.
https://bytes.com/topic/sql-server/answers/890820-sql-business-hours-calculation
The problem I am facing is that the function fails to calculate the business hours correctly if the "**smalldatetime1**" falls between **12:00 AM** and **8:30 AM**. Also FYI - - smalldatetime1 is the date/time when a call is logged into the database. - smalldatetime2 is the date/time when the call was closed.
https://social.msdn.microsoft.com/Forums/sqlserver/en-US/5de3b55f-9394-4a73-82dc-31c8f42357d1/calculate-business-hours
I found a link to calculating business hours which was helpful. The function is as shown below and the url is http://pratchev.blogspot.com/2008/01/calculating-work-hours.html . CREATE FUNCTION dbo.CalcWorkHours ( @start_date DATETIME, @end_date DATETIME) RETURNS INT. AS. BEGIN RETURN (SELECT ((total_days / 7) * 5 + total_days % 7 -
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