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https://www.sjsu.edu/it/support/service-desk/index.php#:~:text=Phone%20Support%20%20%20%20Days%20%20,-%2011%3A00%20p.m.%20%201%20more%20rows%20
https://www.sjsu.edu/it/support/service-desk/index.php
Welcome to the San Jose State University IT Service Desk Remote Support Portal. If you need technical assistance, please contact us via one of the methods below. We will respond to your request as quickly as possible. Email: [email protected] Phone: 408-924-1530 Hours of Operation M-F: 7:30am – 7pm Sat-Sun: 3pm – 7pm Holidays: Closed
https://www.sjsu.edu/essc/
Service is first-come, first-served. Monday through Friday 8:30 a.m. to 12:00 noon 1:00 p.m. to 4:30 p.m. (closed for lunch daily 12:00 - 1:00) Drop-in Advising. In-person at E116 daily from 11:00 a.m. to 12:00 p.m. and 1:00 to 2:00 p.m. Virtual via Zoom - see calendar for days and hours
https://ischool.sjsu.edu/technology-help-center
Contact the campus help desk at (408) 924-1530; You will need to provide your student ID number. Panopto: Submit the iSchool Tech Support Form or contact Panopto Support directly: Open a support ticket. Email Panopto Support at: [email protected]. Call Panopto Support 24/7 at: 1 (855) 765-2341. Qualtrics:
https://library.sjsu.edu/sites/library.sjsu.edu/files/documents/HelpDesk%20SA%20Position%20Description.pdf
Please indicate your availability to work based on the following Help Desk hours listed below. Please note that Summer and Winter schedules may differ. Monday: 9:00 AM -to- 5:00 PM . Tuesday: 9:00 AM -to- 5:00 PM . Wednesday: 9:00 AM -to- 5:00 PM . Thursday: 9:00 AM -to- 5:00 PM . Friday: 9:00 AM -to- 5:00 PM . Saturday: N/A . Sunday: N/A . Desired Class Level:
http://ncs.science.sjsu.edu/helpdesk/user/
Help For your convenience, submit a new problem to the help desk is not restricted. However, you will need to enter a password to view/update existing problems.
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