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https://www.cfr.org/blog/south-africa-what-does-service-delivery-really-mean
May 15, 2014 · “Service delivery” is a common phrase in South Africa used to describe the distribution of basic resources citizens depend on like water, electricity, sanitation infrastructure, land, and housing....
https://www.etu.org.za/toolbox/docs/localgov/munservice.html
The South African Constitution states that municipalities have the responsibility to make sure that all citizens are provided with services to satisfy their basic needs. In this guide we will look at what those services are and the various ways in which municipalities can provide them in an affordable manner.
https://repository.up.ac.za/handle/2263/3916
Service delivery in the South African public service : implementation of the Batho Pele principles by Statistics South Africa. Abstract: It is the implementation of laws and the actual provision of services and products that constitutes governance. The programmes of government should thus contribute towards an enhanced quality of life for all.Author: Mareli Crous
https://www.researchgate.net/publication/332244786_Public_service_delivery_in_South_Africa_The_political_influence_at_local_government_level
Public service delivery in South Africa: The political influence at local government level Article (PDF Available) in Journal of Public Affairs · April 2019 with 1,947 Reads How we measure 'reads'
https://upjournals.co.za/index.php/Politeia/article/view/1520
Feb 16, 2017 · Keywords: local government, service delivery, efficiency, transformation, municipalities. The challenges of delivering services to communities at the local government level in South Africa are well-documented .There are a number of factors and reasons provided by scholars and politicians to explain the phenomenon.Author: Sanele Nene
http://pmg-assets.s3-website-eu-west-1.amazonaws.com/docs/100204idasa.doc
THE STATE OF LOCAL GOVERNMENT AND SERVICE DELIVERY IN SOUTH AFRICA: ISSUES, CHALLENGES AND SOLUTIONS . INTRODUCTION . The South African legislation on local government emphasizes that municipalities have a pivotal role of democratizing society and fulfilling a developmental role within the new dispensation.
http://www.statssa.gov.za/?p=9701
Mar 30, 2017 · Local government in South Africa is largely understood in terms of service delivery and the South African Constitution (Act No. 108 of 1996) assigns municipalities the role to mobilise economic resources towards the improvement of the lives of all citizens.
https://repository.up.ac.za/bitstream/handle/2263/3916/Crous_Service(2004).pdf?sequence=1&isAllowed=y
Batho Pele White Paper, as a definitive government regulation on service delivery by the South African public service; specifically by Statistics SA, as a South African government department…
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