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https://www.cesa.co.za/node/272
NDP provides solutions to service delivery challenges. Consulting Engineers South Africa ( CESA) is encouraged by Finance Minister Pravin Gordhan’s opinion piece which appeared in the Sunday Times entitled: “How SA can beat global financial turmoil.”Gordhan outlined that there needs to be an improvement in the quality of spending...
https://www.esri.com/about/newsroom/arcnews/improving-service-delivery-and-collaboration-in-south-africa/
Like all municipal districts in South Africa, officials for Frances Baard are charged with assisting local municipalities in carrying out the basic functions of local government. Responsibilities include promoting social and economic development while delivering basic services, such as water, electricity, waste removal, and health care.
https://www.sanews.gov.za/south-africa/lasting-solution-needed-improve-service-delivery
Pretoria - A lasting and sustainable solution is needed to improve the capacity of the public service to advance service delivery, says Acting Public Service and Administration Minister Mildred Oliphant.
http://www.ngopulse.org/press-release/five-ways-municipalities-can-enhance-service-delivery-through-data-optimisation
Nov 20, 2017 · Delivery of free basic services to indigent people remains an ongoing challenge for South African municipalities. According to Paul Smith, Local Government Support at Kagiso Trust, this may be attributed to poor data management, which impacts on all aspects of functioning, from customer management to revenue collection.
http://pmg-assets.s3-website-eu-west-1.amazonaws.com/docs/100204idasa.doc
the state of local government and service delivery in south africa: issues, challenges and solutions INTRODUCTION The South African legislation on local government emphasizes that municipalities have a pivotal role of democratizing society and fulfilling a developmental role within the new dispensation.
https://www.polity.org.za/article/the-reasons-behind-service-delivery-protests-in-south-africa-2009-08-05
Some protesters blame poor service delivery on the deployment of ANC ‘comrades' to positions for which they are not qualified. The Minister for Cooperative Governance and Traditional Affairs, Sicelo Shiceka, speaking to the South African Local Government Association (SALGA) in East London on Wednesday (22 April), admitted that ‘many of our municipalities are in a state of paralysis and dysfunction'.
https://www.cfr.org/blog/south-africa-what-does-service-delivery-really-mean
May 15, 2014 · “Service delivery” is a common phrase in South Africa used to describe the distribution of basic resources citizens depend on like water, electricity, sanitation infrastructure, land, and housing.
https://www.researchgate.net/publication/253240244_Strategies_to_improve_service_delivery_in_local_authorities
This study sought to identify the causes of poor service delivery and the strategies to improve service delivery in local authorities using the case of Kajiado Local Authority. ... poor service ...
http://www.statssa.gov.za/wp-content/uploads/2015/11/SDIP-final_29-03-2018-electronic.pdf
The aim of a service delivery improvement plan is to ensure that stakeholder needs are duly met as well as to identify areas within the organisation that require improvement in order to serve all stakeholders with integrity and excellence.File Size: 1MB
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