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https://forums.moneysavingexpert.com/discussion/3009338/delivery-charges-refund
Jan 28, 2011 · I order a lot of stuff from the River Island website and normally return and have to suffer the delivery charges, should I not be allowed to have these refunded? On their website they even still say they do not give a refund on delivery charges, surely this is …
https://www.bbc.co.uk/news/10560466
Jul 09, 2010 · Delivery charges are refunded within seven days, even for goods that are simply unwanted. "We will make sure all our customer services staff …
https://www.thisismoney.co.uk/money/article-4030572/How-Britain-s-biggest-shops-pocketing-delivery-fee-refunds-unwanted-items-pocketing-4-1bn.html
Dec 13, 2016 · How Britain's biggest shops are pocketing YOUR delivery fee refunds on unwanted items and making up to £4.1bn. Online stores pocket the postage and packaging costs on returned goods
https://www.pressandjournal.co.uk/fp/news/highlands/1423924/customers-who-have-been-misled-over-excess-delivery-charges-will-be-refunded-an-amazon-boss-has-pledged/
The boss of online retail giant Amazon has pledged to refund customers who have been misled over excess delivery charges. It is estimated rip-off charges across cost Scots an extra £36million a year.
https://www.gov.uk/guidance/vat-on-postage-delivery-and-direct-marketing-notice-70024
Jun 09, 2015 · Find out how to apply VAT to charges for postage, delivery services and how to treat direct marketing services involving distribution of printed matter. ... 1.3 Who should read this notice.
https://www.moneysavingexpert.com/shopping/parcel-delivery-rights/
The retailer is responsible for either re-arranging delivery or giving you a full refund. Also ask for any delivery charges back from the retailer if you had to collect it yourself. And if you paid for some form of express delivery and you didn't get it in the promised time-frame, also claim that back.
https://www.pinsentmasons.com/out-law/news/e-tailers-must-refund-delivery-charges-for-returns
The OFT’s view is that the normal postage and packing charges for the delivery, but not the return, of distance sales purchases must always be refunded in addition to the cost of the goods when orders are cancelled during the cooling-off period.
https://sellercentral-europe.amazon.com/forums/t/should-we-refund-postage-on-return-items/129932
Mar 09, 2015 · +Delivery and handling charges for returning unwanted, damaged or defective, or materially different items to a Seller’s International return address, should be borne by the Seller. If a local return address cannot be provided, the Seller can provide a prepaid method of return delivery or refund the return delivery costs to the original ...
https://www.tax.ohio.gov/sales_and_use/information_releases/st200702-archive.aspx
The purpose of this release is to clarify the treatment of delivery charges which became part of the “price” of a sale effective August 1, 2003 under R.C. 5739.01(H)(1)(a)(iv). Questions have arisen regarding the treatment of such charges and this release will clarify how such charges should …
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