We have collected information about Service Design And Delivery In Operations Management for you. Follow the links to find out details on Service Design And Delivery In Operations Management.
https://www.amazon.com/Service-Operations-Management-Strategy-Delivery/dp/0131499157
A complete guide to the strategy, design and delivery of services in today's highly competitive business environment. Presents the ideas and concepts necessary to understand and manage operations in service environments. The book is organized around three main elements of service management: strategy, design and delivery.5/5(1)
https://ocw.mit.edu/courses/sloan-school-of-management/15-768-management-of-services-concepts-design-and-delivery-fall-2010/
15.768 Management of Services: Concepts, Design, and Delivery explores the use of operations tools and perspectives in the service sector, including both for-profit and not-for-profit organizations. The course builds on conceptual frameworks and cases from a wide range of service operations, selected from health care, hospitality, internet services, supply chain, transportation, retailing, food service, entertainment, financial services…
https://www.researchgate.net/publication/258560590_Service_Design_and_Delivery
Service Design and Delivery provides a comprehensive overview of the increasingly important role played by the service industry. Focusing on the development of different processes employed by service organizations, the book emphasizes management of service …
https://hbr.org/1984/01/designing-services-that-deliver
The operations side of service management often uses work flow design and control methods such as time-motion engineering, PERT/GANTT charting, and quality-control methods derived from the …
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