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https://www.cfr.org/blog/south-africa-what-does-service-delivery-really-mean
May 15, 2014 · “Service delivery” is a common phrase in South Africa used to describe the distribution of basic resources citizens depend on like water, electricity, sanitation infrastructure, land, and housing. Unfortunately, the government’s delivery and upkeep of these resources is unreliable–greatly...
https://journals.co.za/content/jpad/44/2/EJC51708
But whilst the shortage of skills does occupy a central position in the delivery of public service, skills shortage alone cannot however explain public service delivery inertia, other factors such as corruption, nepotism, interference in the day to day management and administration of departments by political principals, such as ministers and MECs, the Weberian organisational structures of departments, etc …Author: R.H. Nengwekhulu
http://bangladeshsociology.org/ServiceDelivery13.2-5.pdf
This section highlights the far-reaching service delivery challenges facing municipalities in the Republic of South Africa, particularly Limpopo Province by means of a review of the relevant literature. Local government and service delivery Service delivery refers …File Size: 435KB
https://www.polity.org.za/article/the-reasons-behind-service-delivery-protests-in-south-africa-2009-08-05
The Reasons Behind Service Delivery Protests in South Africa. Over the past few weeks South Africa experienced a wave of protest action across most provinces. According to ANC spokesperson Jesse Duarte there have been protests in ‘only' 14 of the 283 municipalities, but other sources put the figure at more than twenty.
http://pmg-assets.s3-website-eu-west-1.amazonaws.com/docs/100204idasa.doc
the state of local government and service delivery in south africa: issues, challenges and solutions INTRODUCTION The South African legislation on local government emphasizes that municipalities have a pivotal role of democratizing society and fulfilling …
http://wiredspace.wits.ac.za/jspui/bitstream/10539/20724/1/Final%20Dissertation%20-%20Nonkululeko%20Madalani%209%20May%202016.pdf
Challenges with Service Delivery in the Public Sector: The Case of Labour Centres in Johannesburg and Emalahleni (Witbank) ... South Africa, referred to as the Client Service Officers (CSOs), the frontline staff members ... management, administrative, resources and ethical issues; and service structures’ non-compliance to standards of health ...File Size: 2MB
http://www.leader.co.za/article.aspx?s=1&a=2893
The performance of the public service is uneven ; Corruption undermines state legitimacy and service delivery ; South Africa remains a divided society. Being the, ahem, think tank that we are, Leader.co.za decided to assemble our own posse of respected intellectuals to thrash out the issues at hand. But this time round, we went in search of solutions. 1.
https://www.news24.com/Tags/Topics/service_delivery
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http://www.statssa.gov.za/?p=9701
Mar 30, 2017 · The state of basic service delivery in South Africa: In-depth analysis of the Community Survey 2016 data Tremendous progress has been made over the past few decades in the delivery of basic services. The Community Survey 2016 found that 89,8% of households used piped water,...
https://repository.up.ac.za/bitstream/handle/2263/3916/Crous_Service(2004).pdf?sequence=1&isAllowed=y
the potential of Statistics SA to make a major contribution to the improvement of service delivery in South Africa. Past assessments of service delivery by South African public institutions have also tended to focus only on institutions that serve the public as primary
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