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https://www.slideshare.net/milindshroff1/fundamental-parameters-for-quality-service
May 18, 2012 · Fundamental parameters for quality service 1. Fundamental Parameters for Quality ServiceQuality service is used to describe achievements in service levels. It reflects both objectiveand subjective aspects of services.For quality services some …
https://wiki.en.it-processmaps.com/index.php/Service_Delivery
Service Level Management Process Objective: Service Level Management has the tasks of maintaining the IT Organization's Service Catalogue and reaching binding agreements for internal and external Service Performances. At the interface with the client, Service …
https://servicemanagers.org/management/best-practices/service-delivery-framework/
When refering to the Service Delivery Framework, we are talking about this third point. The final scope is agreed customer-provider rules and therefore the regulatory framework governing the …
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