Service Delivery Management Definition

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What is ITIL Service Delivery? – BMC Blogs

    https://www.bmc.com/blogs/itil-service-delivery/
    Sep 06, 2019 · The final definition of ITIL service delivery. Given our starting definition of ITIL service delivery, the types of services that are offered, and the continued evolution of ITIL service delivery, our final unofficial definition of ITIL service delivery changes to the following:

Job Description of a Service Delivery Manager Chron.com

    https://work.chron.com/job-description-service-delivery-manager-24247.html
    A service delivery manager has a role key in customer relationship management and team leadership. Some duties include utilizing team members to get service issues fixed, communicating with clients about contract issues and leading quality improvement initiatives for services.

What Is the Role of a Service Delivery Manager ...

    https://www.reference.com/business-finance/role-service-delivery-manager-9a8ee4449b22dda0
    The main role of a service delivery manager is to manage or refine service delivery processes to a company's clients or customers. The importance of having a service delivery manager is to make sure all customers and clients receive the same services and treatments across the board.

What is IT service management? ITIL AXELOS

    https://www.axelos.com/best-practice-solutions/itil/what-is-it-service-management
    IT service management (ITSM) is a concept that enables an organization to maximize business value from the use of information technology. ITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks.

What Is Service Delivery? Reference.com

    https://www.reference.com/business-finance/service-delivery-b40d5bbd6275c5da
    Service delivery is a component of business that defines the interaction between providers and clients where the provider offers a service, whether that be information or a task, and the client either finds value or loses value as a result. Good service delivery provides clients with an increase in value.

Service Delivery Definition & Benefits ITIL Training

    https://www.itiltraining.com/blog/2019/03/25/service-delivery-explained/
    Service delivery encompasses everything the IT department provides the customer, while ITIL loosely defines how to do it. Why adopt ITIL service delivery. ITIL service delivery is essentially IT delivering a service to the customer. When performed well, it brings IT under the umbrella of the business as a whole.

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