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https://wiki.en.it-processmaps.com/index.php/Service_Delivery
Process Objective : Service Delivery ensures that binding rules for the operative Processes are in existence. It regulates the planning, contractual and financial topics. Sub-Processes of Service Delivery Overview of Service Delivery, ITIL V2
https://wiki.en.it-processmaps.com/index.php/Main_Page
IT Process Wiki - the ITIL ® Wiki: This Wiki is about the IT Infrastructure Library ITIL ® (ITIL 4, ITIL V3 & V2) and IT Service Management (ITSM). [ 1 ] The IT Process Wiki is run and sponsored by IT Process Maps, creators of the ITIL Process Map and the streamlined YaSM service management model.
https://yasm.com/wiki/en/index.php/YaSM_and_ITIL
The ITIL service value chain is the central element in the ITIL service value system. It presents the key activities required to create value for customers. The six value chain activities are: Plan, improve, engage, design and transition, obtain / build, deliver and support. The YaSM model describes 19 service management processes.
https://www.bmc.com/blogs/itil-service-delivery/
Sep 06, 2019 · ITIL service delivery occurs when an IT organization performs an IT service (business process, application, IT skills, hardware, software, or infrastructure service) that the customer values and desires and that the customer cannot or does not want to perform itself.
https://www.itsmprocesses.com/Wiki/Englisch/ITIL%20Roles.htm
Roles of IT Service Management . Roles in ITSM define responsibilities for processes and process steps. The standard defines consistent basic requirements (what is the requirement) to the roles, whose detailed specifications (how is the requirement realized) may vary in company specific manner.These company specific definitions normally are documented in role descriptions.
https://ja.wikipedia.org/wiki/%E3%82%B5%E3%83%BC%E3%83%93%E3%82%B9%E3%83%87%E3%83%AA%E3%83%90%E3%83%AA
サービスデリバリ（Service Delivery）あるいはサービスデリバリプロセスはITILを構成するプロセスのひとつ。 通称『赤本』と呼ばれ、主に中長期的なITサービスの計画と改善手法について記載されている。
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