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https://www.nairaproject.com/projects/734.html
BANK SERVICE DELIVERY AND CUSTOMERS’ SATISFACTION IN NIGERIA BANK. Bank service delivery is concerned with the provision of quality services to customers. Obviously, one of the factors that separate competitors (banks) from the other (other banks) in the Nigerian banking industry is their level of services delivery.
https://mpra.ub.uni-muenchen.de/73612/1/MPRA_paper_73612.pdf
service delivery as it is a prerequisite for achieving a high level of customer satisfaction. Key words: Service Delivery, Customer Satisfaction, Nigerian Banks, Bank Branches, Profit Margin. 1.
https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2836963
The study examined the impact of the quality of service delivery on customer satisfaction in the Nigerian banks using Ordinary Least Square (OLS) methodology. The study established a relationship between better banks performance in service delivery and customer satisfaction through effective customer relationship management (CRM).Author: Adesoji Oladapo Farayibi
https://ideas.repec.org/p/pra/mprapa/73612.html
Downloadable! The study examined the impact of the quality of service delivery on customer satisfaction in the Nigerian banks using Ordinary Least Square (OLS) methodology. The study established a relationship between better banks performance in service delivery and customer satisfaction through effective customer relationship management (CRM).Author: Adesoji Oladapo Farayibi
https://uniprojectmaterials.com/accounting/bank-service-delivery-and-customers-rsquo-satisfaction-in-nigerian-banks/project-topics-materials-for-final-year-students
Obviously, one of the factors that separate competitors (banks) from the other (other banks) in the Nigerian banking industry is their level and quality of services delivery. This is because service delivery determines the level of customers’ satisfaction and consequently, the customer base of any bank.
https://www.iprojectmaster.com/ACCOUNTING/final-year-project-materials/bank-service-delivery-and-customers-satisfaction-in-nigeria-bank
ii. If there a relationship between bank service delivery and customers’ loyalty in Nigeria? iii. Which service/activities do Nigerian banks deliver that really satisfy customers. 1.3 Objectives of the Study The general objective is to examine how bank service delivery affects …
http://irmbrjournal.com/papers/1371450683.pdf
customer loyalty. Mobile banking is expected to improve banks service delivery in a form of transactional convenience, saving of time, quick transaction alert and cost saving. The extent to which the use of mobile banking by Nigerian commercial banks customers can …
https://www.reviewcious.com/best-banks-in-nigeria
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https://mpra.ub.uni-muenchen.de/73612/
The study examined the impact of the quality of service delivery on customer satisfaction in the Nigerian banks using Ordinary Least Square (OLS) methodology. The study established a relationship between better banks performance in service delivery and customer satisfaction through effective customer relationship management (CRM). Findings revealed that increase in the number of working days ...Author: Adesoji Oladapo Farayibi
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